Hotel Eleana Hotel Apartments (Cyprus, Ayia Napa) - review, description and reviews of tourists. Hotel Eleana Hotel Apartments (Cyprus, Ayia Napa) - review, description and reviews of tourists Consent to the processing of personal data

9,6

“Family October, just like home”

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Family with small children

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Sent from phone

We noticed the only little thing - in the common corridor there is very good audibility, while you walk to the elevator you can even hear soft speech in all the neighboring rooms. I don’t know if it’s possible to somehow improve the sound insulation, but it would be great! Otherwise you feel a little uncomfortable and cramped, knowing that you can be heard so well in the corridor.

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  • This is our second time staying at this hotel, so we already knew what to expect. We were pleasantly pleased with the gift mugs with the inscription “Thank you for coming back” that they gave us - very nice). The holiday was excellent, no complaints about the hotel or the work of the staff. If plans don’t change, we are going to return here next year, with an expanded team)
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Russia

Fabulous

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4 nights stay

9,2

Everything is fine)

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  • Modern hotel, excellent rooms, good location, excellent breakfast.
  • Length of stay: October 2019

Russia

Perfect . Pair

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We noticed the only little thing - in the common corridor there is very good audibility, while you walk to the elevator you can even hear soft speech in all the neighboring rooms. I don’t know if it’s possible to somehow improve the sound insulation, but it would be great! Otherwise you feel a little uncomfortable and cramped, knowing that you can be heard so well in the corridor.

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  • 5 nights stay
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Rooms are cleaned late. Just in the heat of the day, when you come from the beach. It was not critical for us, because... spent the whole day on the beach. But it won’t be very convenient for families with children. Recently renovated hotel. The rooms are clean. Towels are changed every day. Socket adapters and beach towels are available at reception. The location is excellent: the center is within walking distance, bus stop

near the hotel. We went to Nissi Beach, so I can’t say anything about the beach, which is located next to the hotel. We had a late flight. We spent the day by the pool. There is a guest shower, you can leave your suitcases. Shops are located next to the hotel. On the ground floor there is a souvenir shop where you can buy everything you need at affordable prices (compared to other souvenir shops).

4 nights stay

Israel

9,2

Everything is fine)

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✅Last year it opened after a complete renovation. It’s always a pleasure to relax in new hotels: clean, modern rooms, pleasant interiors, comfortable sun loungers, swimming pools with modern water purification. ✅The hotel is very compact: actually one building and a swimming pool on site. Swimming pool with sea water. In addition to a sufficient number of sun loungers (you can lie down at any time without any problems), comfortable sofas by the water. ✅All rooms face the pool (there are no ambush rooms with a bad view). There are rooms with access to the pool (adults only). But they are located on the -1st floor overlooking the wall. In my opinion, a dubious pleasure 🤨 The rooms have a safe, air conditioning, and a refrigerator for free. WiFi is free throughout the hotel, the speed is excellent both for work and for watching movies. ✅The cleanliness of the hotel is monitored. Everything is constantly washed: from the tables in the restaurant and the white sun loungers by the pool, to the glass partitions on the balconies of the rooms. ✅I was very pleased with the food. There is always meat, fish, and fruit. I enjoyed my favorite mutton and lamb every day. For breakfast, porridge for children, champagne for adults😉 The only thing is that the dessert table is very sad. Total chemistry. I never even had the desire to try it. ✅Service at a good level. Everyone is friendly. I was pleasantly delighted by such seemingly small things, when waiters on a hot afternoon treat guests to watermelon or serve cold...

Length of stay: July 2019

Austria

5 marks “helpful review”

7,9

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  • 5 nights stay
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The staff is a bit relaxed. Once they did not replace the towels with new ones; at the reception they told me to go downstairs to issue new ones; when I asked to bring them to the room, they replied that this was not their responsibility.

New hotel, neat rooms, everything you need is there.

Length of stay: June 2019

Sweden

3 marks “helpful review”

9,6

Everything is fine)

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  • Modern hotel, excellent rooms, good location, excellent breakfast.
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7 nights stay

Once after cleaning the room they did not leave clean towels, but this is not a problem)

The hotel is excellent, good value for money👍🏻 Everything is new and neat! The staff is friendly, the breakfast is delicious. Room cleaning is done daily. Despite my demanding nature, everything suited me perfectly. There are always free sun loungers near the pool, the pool was checked in every day, and the sun loungers were also wiped down early in the morning! There was always perfect order near the pool too! Excellent location, there are many tavern shops nearby, the main street with bars, restaurants and discos!

4 nights stay

Israel

9,2

Everything is fine)

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  • Modern hotel, excellent rooms, good location, excellent breakfast.
  • Length of stay: May 2019
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Separate beds were pushed together, but this was not a significant minus. A partition could have been made in the shower. The safe did not work. But all these disadvantages were not significant for us. For reference, the hotel accommodates not only Russians with vouchers, but also screaming Englishmen who talk to each other, either yelling or mooing, without taking them out of their mouths. 10th bottle of beer.

Breakfast is quite ok for a short stay, but after a week you will probably get tired of it. We didn't take dinners. Swimming pool, and overall I liked the fact that the hotel is new. Price quality 4+ There are many shops nearby that have everything you need and even more. Thanks to the girl at the reception, who gave me some tape to wrap the broken wheel of my suitcase and went to the meeting at a late checkout, although it was not the peak season, the hotel was clearly not completely full yet.

The hotel is excellent, good value for money👍🏻 Everything is new and neat! The staff is friendly, the breakfast is delicious. Room cleaning is done daily. Despite my demanding nature, everything suited me perfectly. There are always free sun loungers near the pool, the pool was checked in every day, and the sun loungers were also wiped down early in the morning! There was always perfect order near the pool too! Excellent location, there are many tavern shops nearby, the main street with bars, restaurants and discos!

4 nights stay

1 mark “helpful review”

4,6

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  • Modern hotel, excellent rooms, good location, excellent breakfast.
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Main disadvantages: There are obvious problems with the service. The reception is very slow and to be honest not very friendly, as if they are doing you a favor. We were met at the reception by a man with a stain on his shirt, he checked us in for about 20 minutes, although there were no guests there except us, he couldn’t count the change for a long time, and when I asked for an iron and asked if there was an ironing board in the room, he said that he had no idea , but the guests somehow iron 🤦‍♀️ the deposit amounts are not entered into the number in the system, but are written down in notebooks 🤦‍♀️ some kind of stone age 😀. A separate issue is cleaning and interaction with the maids: they take tips, but cleaning only involves making the bed, changing towels and collecting garbage. The floor is covered in stains, it is not washed, walking barefoot is disgusting, and there are no slippers in the rooms. They don’t wipe off the dust, the mirror in our room was all stained, I had to wipe it myself, the maids don’t pay attention to it. They don’t take away dirty dishes, I had wine glasses for 2 days and they only took them away when I caught the maid in the hallway and asked her about it. At the same time, they rudely told me that this was not her number and she should not do this. One day they simply slipped a note under our door that there would be no cleaning today, without any apologies, they simply presented us with a fait accompli. Perhaps they have very few maids and they cannot cope with the number of rooms, but this is a question for the hotel management; this should not become a problem for the guest who pays for the stay. I can’t say that this is a feature of the mentality, this is not the first time in Cyprus, before that we were in Limassol, Mediterranean Beach, I don’t remember that there were any complaints about the service or cleaning. Breakfast is monotonous, the range does not change at all. The bathroom doors are very heavy and difficult to close; you need to use a lot of force to close them. The sound insulation is very poor, you can hear everything that happens both in the corridor and in the neighboring rooms.

Objectively, the hotel has both pros and cons. Of the obvious advantages: Good location relative to the beach (Limanaki/Pantakha, literally 7 minutes walk along the promenade across the road from the hotel, that is, actually the hotel is on the second line). There are many taverns and restaurants within walking distance from the hotel. Modern design, photo matches, room area is about 25 square meters, spacious balcony (view only of the pool, some rooms have a side sea view). WiFi is normal, everything opens quickly, you can watch movies online. There is a tea and coffee station and even a capsule coffee machine. Mini fridge. There is a hairdryer, but it barely works. There is an ironing board, but you have to take the iron from the reception for a deposit, but they don’t give it for the entire period, you have to return it every time and then go get it again yourself. An adapter is subject to a deposit, beach towels are also subject to a deposit, they are changed only once every three days. Eat free parking, there are enough places, this is a big plus!

Russia

10 marks “helpful review”

9,6

“Quiet and cozy hotel with minor shortcomings”

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When booking, we asked for a room not near the elevator, since we were traveling with a baby, we were assigned to a room near the elevator. When booking, we also chose a room with one large bed - they provided us with two separate ones. We moved the beds ourselves and secured them with a chair so that they wouldn’t move apart. The safe did not work upon check-in. They fixed it a day after calling. On the second day of our stay, the lock on the front door broke. We waited a long time until we found the right person with the right keys and knowledge who would let us into the room.

Location, silence, absence of “noisy” guests, friendly staff, gorgeous pool

Length of stay: October 2018

Catherine

Ukraine

8 marks “helpful review”

9,6

“Everything is perfect, only the food is the same every day”

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  • Modern hotel, excellent rooms, good location, excellent breakfast.
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Monotony of breakfast

A beautiful new hotel, everything is clean, the location is excellent, 1 km to all restaurants and entertainment. The beach next to the hotel is good, also clean, long coastline. There is free, ample parking; there have never been any problems with parking. Wifi works well throughout the hotel. We were given a room on the 3rd floor with a sea view. Upon arrival, a compliment was expected in the room: wine and fruit. We were delighted with the hotel, the only thing we didn’t like was that the breakfast was always the same. Dinners I don’t recommend taking it; it’s better to eat for this amount in restaurants and local taverns. In general, if not for the food, then a solid 10!

Length of stay: October 2018

4 nights stay

4 marks “helpful review”

6,7

“110 euros per night is expensive. 70-80 euros is an acceptable price for such quality”

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  • Modern hotel, excellent rooms, good location, excellent breakfast.
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1 night stay

The balcony in room 511 is small, just like in 510 and 512 (410-412, 310-312 and so on by floor) They are combined into 3 rooms. If the next room is a smoker, then everything flies into the room, sleeping with an open balcony is not possible!!! It’s noisy in the hotel, since you can hear everything from the restaurants, but it’s not scary. The contingent is very diverse. The hotel cannot be called youthful. The floors are washed poorly. There is no air conditioning in the corridors. It’s unrealistically hot in the hotel. The reception, in my opinion, is adequate. Breakfast, like everywhere else in Cyprys, is disgusting. Don’t take rooms with a pool! They throw garbage there from the balconies and spit on them.

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    • 14 night stay

    Very tasteless breakfast (it feels like the food sits there for several days and is reheated every breakfast) - The chef is rude and wears dirty pants - It’s impossible to heat up your food (there’s no microwave, the restaurant refuses to heat it up) - Average cleaning (there’s a lot of dust in hard-to-reach places ,once the cleaning lady forgot to close the balcony, the mattress had traces of someone else's blood) - A lot of Russians from the tour operator - The room itself is small, the lighting is dim, when you take out the card the electricity does not work - Old refrigerator, very noisy, especially at night

    The hotel is externally beautiful, renovated rooms, a swimming pool at the exit from the room, a good beach nearby, a modern TV and good ventilation

    A compliment from the hotel on the first day - wine and fruit, it was very nice; Capsule coffee machine in the room; Cleaning every day; Clean and soft linen and towels; Polite and pleasant staff; Interesting performance (2 times a week); Lots of breakfast options.

    Length of stay: September 2018

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    Eleana Hotel 4*

    Address: 33 Kryou Nerou Street, Ayia Napa

    The hotel is 800 meters from the center of Ayia Napa. Larnaca Airport is 45 km away.

    New four-star hotel for couples and young people

    In the 2018 summer season, this hotel will appear to tourists in a completely renovated form: from a modest apart-hotel it will turn into a modern four-star hotel. Eleana is located close to the center of Ayia Napa, so you are unlikely to resist the temptation to visit the numerous disco bars, restaurants and numerous taverns!

    Municipal sand beach is a five-minute walk away, and at the hotel itself you can relax by the pool and sunbathe on the terrace.

    Read in full at https://tophotels.ru/main/hotel/al139426

    In a hotel:

    Wi-Fi (in public areas) - safe at reception (for a fee) - parking

    Description:

    The following categories of rooms are offered for accommodation:

    - Twin IV(max. 3 adults)

    - Twin SV(max 3 adults)

    - Superior SV(max. 2 adults + 2 children)

    In the room:

    Bath/shower - air conditioning - telephone - balcony All IV rooms in the hotel have a view of the pool. The hotel faces the letter P and all rooms face the courtyard. There is no minibar in the room. There is a refrigerator (free of charge) and it is empty. Guests can use it for their own purposes.

    Nutrition:

    Description All Inclusive - breakfast, lunch, dinner - snacks (11:00-12:00 and 15:30-17:30), including sandwiches, burgers, salads - ice cream (10:00-18:00) ? - drinks ( local beer and spirits, wine, water, juices, tea, coffee, cocktails) Meals All Inclusive, Half board: breakfasts and dinners Restaurants and bars - snack bar/restaurant

    Entertainment:

    Outdoor pool - billiards (fee) - aquatic species sports (on the beach, for a fee)

    For children:

    Children's section in the pool - cots - high chairs in the restaurant

    Beach:

    The sandy beach of Grecian Bay is 300 m away from the hotel. Sun loungers and umbrellas on the beach for a fee

     

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