How to exchange S7 award miles for an air ticket. S7 air tickets can be paid through QIWI payment terminals Service “Additional norm”

These days, commercial competition has reached great heights. In almost all areas of life, you can successfully find an alternative to a product or service in terms of price, quality and characteristics. The Soviet principle of “take what they give” is long gone. Goods and services (from airline tickets (S7) to tape recorders), domestic and imported, have flooded the Russian market, as well as the global one. Products these days need to not only be produced at a high level, but also skillfully presented to consumers, and then sold just as skillfully.

Miles (bonuses)

The new situation, quite difficult for manufacturers and distributors, forces them to actively look for more effective opportunities to attract consumers. In the field of air travel, the mile is a reflection of the latest methods. Many airlines have similar bonus reward programs. Of course, it is more profitable to apply the same preferential offers from entire aviation alliances, which include a number of carriers at once. This makes it possible to collect miles faster and then spend them more effectively. A striking example of such an organization is S7.

But how to use S7 miles? Today we will look at how to accumulate bonuses and how to spend them. There are many ways, as they say, to suit every taste and budget. You can earn bonuses not only for flying directly, but also for purchasing goods and services from partner companies. You can spend miles to upgrade your passenger status (this gives additional privileges in the form of better service), expanding the available list of services, paying for some services at the airport, and so on. It's just short review, then we will talk about each method of “earning” miles in more detail.

What it is?

A mile in this aspect is not a measurement of space, but serves as a bonus unit. The amount of bonuses makes it possible to use certain services for free - from purchasing an air ticket to various benefits. The price of a mile, benefit characteristics, the receipt process and other parameters are developed separately in each airline, so passengers should ask employees about the features of the benefit program in this particular organization. This allows you to work in a very diverse way. Next we will look at how to spend S7 miles?

Preferential policy S7

S7 Airlines (in previous years better known as Siberia) is one of the largest carriers in Russia. Almost ten million people a year fly on its planes. The main production points of this company are Novosibirsk Tolmachevo Airport and Moscow Domodedovo. From these places there are flight routes to 83 destinations, including regions of Russia and 26 countries outside our country.

S7 has a solid technical base that allows it to pursue an energetic flight policy. Today the company has fifty-eight aircraft, of which the oldest is more than twenty years old, and the new one is not even five years old.

S7 Airlines is currently a direct member of the Oneworld alliance, which, in addition to S7, includes fifteen more serious airlines. In addition, other companies have become partners of this organization, usually covering the tourism sector, selling tickets, car rental, hotel booking services, and so on. This gives great opportunities how to use S7 miles.

S7 bonuses

S7 Airlines, like a significant number of serious air carriers, of course, has its own bonus client program, which makes it possible to receive bonus miles for using its services and the services of official partners. How to spend S7 miles? They can be spent on purchasing passenger tickets for regular flights, which allows you to travel almost free of charge. The process of earning miles and purchasing tickets is quite simple and transparent, but there are some peculiarities.

The airline awards bonus S7 miles for any air flight. With a normal customer status, about five hundred miles are recorded for any paid flight. And then everything will depend on the passenger himself and his activity during travel. The more the client uses the company’s services, the more often he flies and over long distances, the faster bonus miles will accumulate.

Accumulation of miles

How to earn S7 miles? There is only one way to increase the amount of available bonuses in this category: fly constantly passenger flights its member aviation companies OneWorld Alliance.

The “noble” level helps expand passengers’ opportunities to accumulate bonuses and, accordingly, increase privileges:

Silver - increases the amount of qualified miles accrued for air flights by 25%.
Gold - 50%.
Platinum - 100%.

To acquire one of the privileged statuses, you need to accumulate a set number of qualifying miles over a chronological period of one year: 20 thousand for silver status, 50,000 for gold, 75,000 for platinum.

Lifetime

S7 miles of all existing elite statuses are valid for a limited time. All of them have a deadline of one year, following the year of the flight performed, after which this level was assigned. But if the passenger is under twelve years of age, his bonuses do not expire until he reaches adulthood.

How to get miles

Let's look at how to accumulate S7 miles? Immediately after registering in an existing program, all its next members are provided with five hundred bonuses. You can increase their number in several ways.

Firstly, miles are awarded for participating in flights on S7 airlines and all friendly partner organizations. The amount of miles accrued depends on the distance traveled, the fare used and the class of flight. For example, a promotional fare gives 0.25% of the miles earned, economy class allows you to increase the number of real miles by 50%; standard doubles the amount of such bonuses, and business class increases this figure at the rate of two bonus miles for every actual mile of flight.

When do S7 miles expire? When purchasing an airline ticket or checking in for a flight, you must indicate your benefit program IDs. This is an important point, because otherwise you may be left without allotted miles. If, due to some circumstances, a passenger does not indicate his identification, the benefits provided must be renewed within three months after the flight. To do this, you must provide the received information to the appropriate website. electronic air tickets and the originals of the remaining boarding passes or send documents through your personal account on the airline’s website. By the way, you can restore bonuses for flights made within six months before registration and recorded in the program.

You can also open a new account in Russian financial institutions: Alfa-Bank, UniCredit Bank or Bank of Moscow. There are also bonuses for this. How much do S7 miles cost?

For example, Alfa-Bank gives from 1 to 1.75 miles (the amount of bonuses depends on the type of received bank card) for every 60 rubles left from the card and awards from 5600 to 1000 welcome miles.
UniCredit Bank guarantees 1-1.5 miles for 60 rubles spent, but transfers from 2,000 to 6,000 welcome miles.
The third financial institution, Bank of Moscow, allocates miles for every 40 rubles (from 1 to 1.75) and gives from 1,000 to 3,000 welcome miles when you issue a card. Such bonuses are automatically transferred to your checking account once at the end of each past month. In this case, you do not need to constantly indicate your participation number when making a card payment.

How to earn S7 miles through household services? Bonuses are also awarded if you stay in partner hotels, among which there are real “pearls”. A significant part of these hotels transfers 500 miles to guests per 1 night stay. When booking a hotel, as well as during your next check-in, you must provide your participation number in the S7 Priority program for the corresponding accrual of miles.

Miles will be transferred to the account of a member of the S7 affiliate program when purchasing goods in stores of various well-known grocery chains, which mainly exist in the capital, but are gradually moving throughout the country. Often miles can be awarded according to special special promotions, appearing from time to time on the airline's own website. In particular, 1,500 miles are credited when purchasing a YotaPhone 2.

Renting a car is also a way to earn miles. It must be pointed out that there are several serious popular car rental companies in this area. By using their services, you can increase the volume bonus miles, and significantly so. Another original and interesting, although in many ways difficult, way is creating reviews on TripAdvisor. These listed and other levels of earning miles can be found directly on your personal page on the airline’s website.

Implementation

The passenger must remember that bonuses received cannot be cashed out. However, do not forget that they can be spent depending on personal tastes and needs for various purposes:

Purchasing S7 air tickets. There may be a discount or even a free flight to some destinations. How many miles do you need for a free S7 flight? Using the cheapest award tickets with S7 Airlines, you can fly around the country there and back and take advantage of selected short-term flights abroad. The only caveat: at airports all payments are always made in cash, so such cheapness can be deceiving at times. “Cost” in miles of the ticket Russian airline S7 can be seen on the organization's own website.
Change passenger status. By flying regularly, a passenger can upgrade the level of services for a certain number of miles. However, if the ticket has already been purchased using bonuses, then such changes are impossible.
Travel long distances in business class. When many miles have already been accumulated, it is useful to use them in regions of Russia and the world over long distances. With minimal expenses you can fly to Far East or to other places.
How can I pay with S7 miles when traveling on other OneWorld airlines? The accumulated bonuses allow you to pay for a flight on one of one hundred and fifty air flights operated by fifteen airlines participating in the OneWorld international alliance. This helps save money both in Russia and abroad, in places where S7 does not operate.
How to spend S7 miles for charity? The non-profit Tomsk Foundation "Ordinary Miracle" solves the problems of children. He helps Russian families with a seriously ill child. The miles received can be donated to a relief fund - they will be used to purchase air tickets for children who need to move to another locality or even the state for treatment.

Registration

To get started with the S7 Priority program and start accumulating bonuses, you need to try one of the existing methods:

register on the S7 website in the S7 Priority program section;
obtain a branded card from the desired financial institution;
Mark this fact on the company website.

The client then needs to fly a lot and rack up a lot of benefits. The more you fly, the more miles you earn. How can I find out how many miles I have already accumulated? You can check their volume on the website or find out by contacting a center employee. He will provide detailed information regarding this issue. When the required number of bonuses has been collected, you can proceed to purchase a ticket.

Purchasing online

To do this, you need to go to the airline’s website, then in the “Order an Award” section of the website, through your personal account, you should send a request to book a ticket. Then you need to fill out information about the future flight: destination, time, fare level, airline, passenger information, etc. If there is availability at the selected time passenger seats, you will need to confirm your reservation. You can pay for the ticket and all related fees through the website. When the transfer proceeds as normal, a confirmation of purchase, as well as the required electronic ticket, will be sent to the email indicated during registration.

Specialized centers

Another way would be to purchase the required product (ticket) through the service center of the S7 Priority member program. Via communication, you can notify a company employee of your desire to buy a ticket using your existing S7 benefits. Then you need to act according to the instructions received from the operator, who will help you find a ticket for the required dates, and also independently implement the operation of liquidating accumulated miles to purchase an air ticket. How to find out how many miles S7? A specialist can suggest this too.

S7, the largest Russian air carrier in terms of the number of passengers carried on domestic routes, announces the introduction new service for its passengers - payment for air tickets through QIWI (QIWI) instant payment terminals.

From February 3, 2009, air tickets for all S7 flights booked on the company’s website * , you can pay through a wide network of QIWI payment terminals.

There are more than 75,000 QIWI (QIWI) terminals installed in Russia, which are already used by 2/3 of Russians. The terminals are located in publicly accessible places: shopping centers and stores, entertainment centers and cinemas, as well as on the streets and at airports. The work schedule coincides with the work schedule of the enterprises on whose territory payment terminals are installed.

When booking air tickets on the airline's website, the passenger receives a 9-digit alphanumeric code (order number), which must be entered when paying for the air ticket through the QIWI payment terminal. After depositing funds, the passenger receives a check. The passenger also receives confirmation of purchase information and an itinerary receipt, which contains all information about the flight, by email.

The duration of the reservation depends on the fare at which the ticket is purchased and the number of days remaining before the flight departure, and is up to three days ** . When making a payment through QIWI terminals, a commission may be charged *** in the amount of up to 3% of the amount, but not more than 500 rubles.

* Reservations are made at all S7 tariffs, except for the web tariff, which involves paying for air tickets using a bank card on the airline’s website or through the Yandex.Money system.

** When purchasing tickets two weeks before departure, the duration of the reservation is:

rate Polly- 3 hours;

rate LEssy- 24 hours;

rate Teddy- 48 hours;

rate Linda– 72 hours.

*** The commission is charged at the discretion of the United Instant Payment System (USMP) company.

S7(trademark of Siberia Airlines OJSC) is the largest air carrier on domestic routes in Russia and is included in the TOP-50 world air carriers in this segment.

In 2007, the company received an official notification from IATA that the airline was included in the IOSA (IATA Operational Safety Audit) register of operators and became the second air carrier in Russia to successfully complete the full international audit procedure for compliance with operational safety standards. In October 2008, the certificate was successfully extended until 2010.

S7 is one of the most stable airlines in Russia, using the latest achievements of the global industry in passenger service and actively developing service. S7 is the winner of the annual national award “People’s Brand / Brand No. 1 in Russia” in 2007.

In November 2008, S7 was awarded the annual professional award in the field of sales, marketing and advertising Sales Business Awards for 2008.

Founded in 2004 OSMP is a market leader in electronic payment systems, a leading supplier of comprehensive technological solutions for organizing payment acceptance points in Russia and abroad.

OSMP representative offices operate in foreign countries, whose tasks include the development of the payment systems market, as well as the introduction of payment technologies in Ukraine, Georgia, Kazakhstan, Tajikistan, Uzbekistan, Belarus, Moldova, Armenia and China.

QIWI (QIWI) is a convenient service for paying for all everyday services from mobile communications and housing and communal services to bank loans. Through QIWI you can purchase tickets, pay for purchases in online stores and much more. The QIWI multi-platform service allows you to pay for all services through QIWI terminals and the Internet. Using the QIWI Personal Account, you can program payment terms, receive notifications about upcoming payments and details of those already made, and also save all the necessary details in the payment system.

I want to tell you one very interesting and exciting story.

How I bought air tickets from s7.
So, let me start by saying that I previously preferred to use the services of this particular company. The service was no worse or better than others, but the fleet consisted only of European aircraft. This made me happy. When purchasing tickets online, sometimes difficulties arose, but previously they were always resolved.
More than a year ago, I decided to join the s7-priority program and started accumulating miles. The moment came when the number of miles was enough to purchase a ticket. From this moment on, an exciting show begins.

It is impossible to find instructions, a link or any mention of the possibility of buying a ticket with miles on the s7.ru website. There is a “spend miles” page containing textual information that you can spend them.
After spending 10 minutes searching, using all the search query options on the s7 website and Google, studying the faq section and finding nothing, I called the call center.
After waiting 10 minutes and explaining the situation to a specialist, I received an offer to write down the phone number of the s7 priority call center. He asked to connect me to the new call center. After waiting another ten minutes and talking about my problem, I received a question verbatim: “Have you ever been to our website?!” After some time, they finally helped me and gave me some guidance: we buy tickets for miles on the “Order an award” page.
OK. No problem. Already at this stage, suspecting something was wrong, I asked the specialist in detail about my further actions.
Gentlemen, sit back and listen :-) you won’t find this information anywhere on the Internet.
Steps on how to buy a ticket for miles from s7:
1. Go to the interface for purchasing tickets on the s7 website in the usual way
2. Find the flights you need
3. Call the call center (here it is very useful to write down the direct telephone number of the call center. :))
4. Find out whether there are tickets under the s7 priority program for the flights you need. If they are not there, it is better not to hang up :)
5. Next, go to the website in the S7 priority section on the “Order a premium” page
6. On the page, enter everything manually about the route and passenger (not tired yet? It’s all just beginning :))
7. Within 24 hours you will be sent an email containing your details and the cost of the ticket that you need to pay. Yes! You heard right :) According to experts, this is the cost of airport taxes. In my case, the amount in the letter was 1980 rubles. OK. The letter also includes a proposal to choose a payment method. There are few options: Call the service center and provide the details of your bank card, or pay the payment in the Svyaznoy salon or in the Qiwi terminal.

I decided not to tempt fate with voicing the details over the phone. This payment method caused me concern.
8. Send a letter in response with a payment option. Wait for a response with the payment ID.
9. We are trying to pay for tickets via the qiwi-wallet website. S7 --> payment for reservation. Result: System error.
10. Call technical support. We find out that payment via the qiwi online service is impossible. Only through the terminal.
11. Let's go to Svyaznoy. The Svyaznoy cashier employee is trying to process the payment. Function S7--> payment for reservation. Result: no connection with the provider. I ask the employee to read the letter. He spends a long time looking for a payment option at the cash register. The reservation ID and payment ID contain letters. All Qiwi services support the introduction of digital identifiers only. In the end, he finds an interface where you can enter the payment ID and announces the cost of the payment, 880 rubles. The system interface does not provide any more details. We compare together the cost of payment from my letter (1980 rubles) and decide that it is not worth paying.
12. I’m going to office S7. 1st Tverskaya-Yamskaya, no. 28. There are no signs or banners with the combination of the treasured S and 7 on the house.
13. I look for the office phone number on the website - they explain to me that I need to find a store selling kitchen utensils, go through the store hall to the second floor. Office s7 is one of 5 tables different airlines in a small shabby room.
14. I start communicating with an employee of the s7 company. The employee sincerely wants to help me. Her system shows that the cost of a ticket is 880 rubles. But the letter says a different amount. This confuses her, and we call the call center. The call center explains to us that the s7 company office cannot accept the payment, because this s7 company ticket is priority.
I have a strong feeling that someone doesn’t understand something. I insist on making the payment. To which an s7 employee who sincerely wants to help me explains to me that s7 airlines is a large holding company. She has a company called s7-tickets, which sells tickets, there is s7 priority, and there is also a company that transports animals. And “s7 tickets” cannot transport animals, and tickets from the company “s7 priority”. OK.
15. I’m going to the messenger to try my luck. I hope for a miracle. Alas. Attempts by Svyaznoy sellers to accept payment end in failure. Error communicating with the provider.
16. In another office of Svyaznoy the situation is repeated.
17. Last attempt - Qiwi street terminal: Pay for tickets --> Air carriers --> S7 --> Enter the phone number (the call center confirmed this payment method). Wait 3 minutes and go to the main page of the service. I make 3 attempts. All end unsuccessfully.
A curtain.

I want to believe that our wonderful airline has problems only in this process.
Results: 5 hours of wasted time, no tickets purchased.
I’m afraid to use the second payment option - dictating credit card details to someone from THIS company over the phone would be very reckless on my part.

On December 1, 2015, S7 Airlines (the legal name of the company is S7 Siberia Airlines) launched a new tariff system.

As a result, the passenger can choose the required tariff, guided by the presence or absence of available (necessary) options. In total, the following tariffs have been introduced:

ECONOMY BASIC;
ECONOMY FLEX;
BUSINESS BASIC;
BUSINESS FLEX.

Important! Not only tariff changes have occurred. Now the company provides the opportunity to transport hand luggage up to 10 kg (weight hand luggage on an airplane previously was 7 kg), receive 25% more miles for members of the S7 Priority program (the number of miles has been increased by S7 Airlines from 25% to 50% at the minimum fare), purchase any fare until the flight is fully loaded.

In the Economy Basic tariff plan, the airline included a flight (1 seat) + 1 piece of hand luggage, the weight of which is 10 kg, and the dimensions must correspond to the parameters 55-40-20 cm.

Baggage transportation under this tariff is paid and is calculated at a cost of 2,500 rubles per segment: 1 piece of luggage for 23 kg of luggage (the norm for the luggage compartment is 203 cm). For international flights - payment and payment in euros, for flights with transfers (domestic / international) - payment also in euros. When purchasing an air ticket and paying for baggage online, the passenger receives a discount (according to the payment rules), and the cost of 1 piece of baggage will be 1,800 rubles. It is worth paying attention to the fact that according to the company’s rules, the price of transporting luggage in case of a transfer (on domestic flights company) doubles.

If the norm is exceeded, the additional payment for baggage is calculated based on the following parameters.

Calculation of surcharge for excess baggage

Dimensions, parameters (requirements for parameters for any AK are strict)	Direct flight	Transfer flight
from 23 kg to 32 kg of luggage (with dimensions equal to 203 cm)	+2500 rubles	+5000 rubles
from 32 kg to 50 kg (with dimensions equal to 203 cm); see “Payment for transfer of “non-standard” baggage”	+5000 rubles	+10000 rubles
if the norm is exceeded 203 cm	+2500 rubles	+5000 rubles
1 extra bed	+2500 rubles	+5000 rubles
2 extra seats	+5000	+10000 rubles

Important! If a passenger has to wait more than 24 hours between connecting flights, then the transportation conditions are as follows: baggage is checked in until the first connecting point.

For free (that is, if you already have a paid seat, in addition) you can carry baby strollers, bassinets, car seats for children (as carry-on luggage or baggage), but only if a child is also registered for the flight. If there is no child, and the stroller is intended, for example, as a gift, then it is paid for like all other luggage. The airline also allows you to carry one set of ski or snowboard equipment free of charge, if the weight of the transported set does not exceed 32 kg. The conditions for transporting a larger set are the same as in the case of “non-standard” cargo.

Important! S7 Priority program participants with Ruby status are entitled to 1 free place luggage (up to 23 kg) even at the Economy Basic fare.

Non-standard luggage

Non-standard cargo can also be carried on airplanes, that is, luggage that does not meet the standard (more than 203 cm and heavier than 32 kg). Before the flight, you must contact the company to clarify whether it is possible to transfer such cargo on the desired flight. If there is an opportunity, then most likely the company will offer to buy 3 standard luggage pieces, and the tariff plan will not be taken into account in this case. Maximum permissible weight for transportation – 50 kg. But the question of how much luggage costs on an airplane for disabled people, which naturally exceeds the weight of 50 kg, can be answered unequivocally - wheelchairs and other large auxiliary aids can be transported at a standard rate or free of charge, if they can be placed in the cabin.

Transportation of animals

A container with an animal is considered excess cargo and must be paid for. Most often, the container is placed in the luggage compartment, taking into account its parameters (the total weight of the standing container must be more than 8 kg, the size must be more than 115 cm). If the container is smaller, it can be transported in the aircraft cabin.

Important! It is not possible to register the transportation of an animal online.

Service “Additional norm”

The company operates the “Additional baggage allowance” service. In accordance with it, it is possible to carry cargo on an airplane that exceeds the standard norm by 5-15 kg. This service can only be used once and is not valid for some destinations. When choosing an airplane and flight, consider this point.

The regulations and standards mentioned above are internal and apply only to flights operated by the company. If we are talking about a code-share or transfer with the participation of a partner company, then the cost of baggage will be calculated in accordance with IATA standards, taking into account the “dominant” carrier. More detailed information on calculating the cost of baggage on such routes can be provided by the S7 Airlines contact center at phone numbers: 8 800 700-0707.

Baggage on the S7 plane: transportation rules

The company has certain baggage transportation rules that should be taken into account when planning your trip:

Exists whole list items prohibited for transportation (you can find out what else is prohibited for transportation at the company’s information stands at the airport and on the official website);

There is a list of items that can be transported in limited quantities: alcohol, scissors, aerosols and sprays;
It is not recommended to carry food in luggage. Baby food carried in hand luggage (if it is intended for use during the flight);
It is not recommended to carry items such as money, jewelry, electronics (laptops, smartphones, tablets), documents, keys in checked luggage (preferably in hand luggage);

Important! Baggage on the S7 aircraft is located in a special baggage area (compartment). Access to it during the flight is prohibited.

According to the AK rules, the following items are not subject to weighing if they are not packaged:

bags (ladies) and briefcases;
folders with business papers;
outerwear;
books and magazines intended for reading on an airplane;
baby food;
digital technology (cell phone, smartphone, tablet, laptop, video camera, camera).

When flying within the Customs Union, if there is cargo subject to declaration, it is better to have a customs declaration on hand (the official website of Domodedovo Customs is http://domodedovo.customs.ru; on the same website you can find out what is prohibited from being carried into different countries TS);
Packaging requirements: the integrity of the packaging must not be compromised, and sharp objects must not stick out;
The rules for carrying hand luggage are similar to the rules for carrying baggage in everything except packaging.

More detailed rules for baggage transportation are presented on the company’s website, in the “Information” section. Transportation rules."

It is necessary to keep in mind that one bag (suitcase) is one piece of luggage. Payment will be made according to the tariff even if the bag weighs less than 23 kg. Packing two bags or two suitcases at the same time is not allowed.

Basic options of the Economy Basic tariff S7 Airlines

Passengers also have the right to:

50% miles (under the S7 Priority program for S7 economy class);
choosing a seat when registering on the website (company website - s7.ru) and when purchasing a ticket at the airport; paid service: when online registration choosing a seat – from 300 rubles (depending on the destination), when buying a ticket at the airport – from 500 rubles;
change in tariff conditions for domestic and international flights(with “Economy Basic” it is possible to exchange for “Business Basic” class S7): before the end of registration - 3,000 rubles (60 euros), in case of no-show for the flight - 5,000 rubles (80 euros);
snack (hot food) during the flight.

Important! Ticket return by tariff plan « Basic Economy" not available. The “Open Date” and “Stopover” options are not available within this option package.

S7 Airlines clearly regulated the rules for carrying hand luggage and baggage and the cost of transportation. Flying in economy class S7 is a real opportunity to save money for those who like to travel light, without burdening themselves with excess cargo.

Video

Last night I had a thoughtful conversation with the online ticket sales service on the S7 website. Impressions are below par.

It was necessary to buy five round-trip tickets to connecting flights, while we all fly there together, and one flies back the next day. Accordingly, it was very advisable to first book all the tickets so that everyone could get on one flight there, and then pay for both reservations.

There is still no option to simply register on the website to purchase tickets. You can only register in the “S7 priority” program in order to receive a card and accumulate miles on it; there is a “personal account” where you can see confirmed reservations. Okay, I registered - the site shows that it recognizes me.

Alyechka and I sat down to issue tickets for four, chose flights, I filled out passport information, marked “remember data for future flights” for each passenger, and was also pleased with such a convenient option. I got to the transfer for booking, opened the site on a parallel page, started making a second reservation, entered my passport details, returned to the first page, updated - everything was lost there, the details of the second reservation came out. It’s clear - the code is primitive, it binds the operation to the user session, and does not create a unique subsession for it, as is customary on civilized sites.

We got tired of it and started all over again. Along the way, we looked at the FAQ - it mentions the possibility of booking tickets with deferred payment. Yep, exactly what you need. We got to the point of filling out the passport data, I press “substitute passenger data” - and what the hell, the list offers only me, as registered on the site. It turns out that the “remember passenger details” option either does not work at all, or only works at the time of the actual booking - both are equally crooked. By the way, when filling out all subsequent order options, I no longer saw these “remember” checkboxes.

Okay, I filled out all the data again, reached the payment page - the “pay later” option is not offered. I called the help desk and they answered that we needed to remove insurance from the order, then it would appear. There is no option to remove insurance from an already completed order. We swore again and returned to the search page.

I indicated the flights again, skipped the insurance, filled out all the passport details (and this site is damn slow). While filling out, there was a strong feeling that the order pages with and without insurance were served by different scripts, although they looked the same (in one case, spaces were inserted in the passport numbers, in the other - not). I reached the payment page, saw the “pay later” option, and chose it. The reservation confirmation has appeared, you can rejoice. And purely out of curiosity, I decided to see what the subsequent payment mechanism was. I'm looking for where to indicate Visa/MasterCard - but they don't exist. There is QIWI, Svyaznoy, EuroSet, WebMoney and other semi-legal crap, but there are no cards or bank transfers. At this point we really went crazy, I called the help desk again - they explained “there is no technical possibility,” but they couldn’t say anything more precise. They offered to register through an operator over the phone - imagining what it would be like to spell out the passport details of five passengers, I was horrified and refused.

How it is possible to implement a system so as not to have a “technical possibility” is absolutely incomprehensible to me, as a person slightly familiar with programming. This seems to smack of deliberate mockery. Or incredible crookedness.

Then this limitation was found in the FAQ, but who in their right mind would think to be interested in this? This is about the same as prohibiting payment by card if the sum of the digits of the passport number is not divisible by three.

After swearing loudly, I started looking for how to delete the reservation. On the booking page that was prudently left open, there was a “cancel” option, but for some reason it was not available. I went into my personal account, there in the “booking history” section I saw a reservation, and on the right - “delete reservation”. I happily clicked and the reservation disappeared from the list. I returned to the formation page, updated it - it didn’t go anywhere, it hangs, the “cancel” option is still unavailable. I called the help desk again and received an absolutely touching answer - “it’s impossible to cancel a reservation with deferred payment, you have to wait until it expires.” And it will expire, for a minute, for a day. What if, because of this unnecessary frozen reservation, there is not enough space for the current reservation, and after a day there is not enough space for the second reservation? What lovely, spontaneous people did this. :)

At this point we already realized that the idea of getting confirmation for both reservations before payment was covered with a big copper basin, and we would have to do everything sequentially, risking not getting on the same flight all together. Cursing almost continuously, we fill out everything all over again (I again type in all the passport data manually). I pay, expecting some kind of scam - to my surprise, the payment goes through the first time.

We made and paid for the second reservation in the same manner - thank God, there were enough seats on the required flights. We breathed a sigh of relief.

Even during the registration process, I had to log in to the site four times - the session kept crashing. It seems that I just saw my name in the title, and after the next redraw of the page - “login/registration”.

This morning they called from S7, with a sort of dissatisfaction in their voice and reminded me that I have two reservations for the same flights, one of which has not been paid for. Trying his best not to swear again, he explained that the reservation was hanging solely because of their stupid restrictions. They asked if it was possible to cancel the first reservation right now (yup, that means there is still a technical possibility of canceling, it just requires a reason and more special people). He replied, let them cancel the unpaid reservation.

After about five minutes, I became worried that with such an organization they could easily set foot there and mistakenly cancel what they had paid, and that would be the fate of them. I went to the website, entered my last name and reservation number - “the service is temporarily unavailable.” In "booking history" personal account even better - “no reservations were found.” And why it was not found - guess for yourself. Great, I'm shielding.

UPD: I just received a message: “Less than 3 hours left before the end of the waiting time for payment for booking air tickets...”. That is, yesterday’s reservation is still hanging, the morning lady, who was displeasedly figuring out which of the reservations to cancel, didn’t do a damn thing, and some people who wanted to buy tickets for these flights may have had to be brutally screwed up. Well done guys, really? :)

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