Airline I Fly. Russian charter airline "i fly" i fly how much luggage kg

I bought a ticket for charter flight as part of package tour to Turkey from travel company TUI (Tui).

Check-in for the flight went without any problems, the delay was only due to the reluctance of some passengers to understand that the baggage allowance in economy class is 20 kilograms. Moreover, each passenger must have his own suitcase because the number cannot be added up, even if you are flying alone with your spouse. That is, the norm will still be 20 kg per person, and not 40 kg. in one suitcase for two. Unintelligible passengers cursed, and the line waited.

The rules are not made by those who check passengers in for the flight, so there is no point in pouring out negativity on people following their job descriptions doesn't make sense. There are only two options: either bring the weight of the suitcase back to normal, or pay extra for the excess weight. The airline's website indicates baggage allowance and hand luggage, and you can always check this information with the tour operator.

The hose was not supplied to the gangway; passengers were taken to board by bus. We flew on a Boeing 757.

The aircraft cabin is clean and tidy. The chairs are comfortable, wide and fabric upholstered. The distance between the seats is not enough. There was a wire (stiffening rib) running through the pocket of the chair in front; for my height of 176, it was a little in the way, resting on my knees if I kept my legs straight. But in general it is not critical.

The flight attendants and steward are friendly and helpful. We were constantly in contact with passengers, helped to place luggage, resolved minor conflict situations that invariably occur between passengers (someone occupied the entire luggage rack, someone mixed up the seat, someone reclined the seat while eating, etc. etc.).

The captain of the ship periodically went on air and reported flight information, temperature overboard and the weather at the arrival airport, and also warned about areas of turbulence and the possibility of a slight bump during approach due to the wind. From his timbre of voice and manner of presenting information, there was confidence that everything was under control and there was no reason to be afraid. Everyone we encountered was professional and friendly.

Some time after takeoff, we were offered 3 types of Dobry juice, sweet and unsweetened sparkling water and still water.

The food on board was poor, but not terrible, as some say. The lunchbox was filled with dry rations, consisting of 1 cookie (like Kurabye), a bag of salted Shturval peanuts, 1 Artek waffle and 1 Raspberry waffle. In addition to this, tea/coffee, lemon/milk, sugar were offered.

I wasn’t particularly worried about food, but for those traveling with children or people with allergies, meals (or rather snacks) are completely unsuitable and it’s better to take extra care of food.

Of course, we asked if the food on I Fly flights is always so poor? To which we were told that the food is ordered by the tour operator and, as a rule, on TUI charters the food is exactly like that.

The flight went well and the landing was good. The crew and crew of flight attendants did an excellent job. The salon and restrooms are clean. The food is rather weak, but I think that considering the budget, overall this is a pretty decent carrier. I will use their services again if the opportunity arises. I recommend.

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Rules and tariffs for the transportation of animals of I FLY airline

Transportation of animals and birds by air as baggage (in the luggage compartment of the aircraft) is carried out in agreement with the Carrier, as well as with the permission of the countries of arrival or transit during international air transportation. Transportation is allowed in passenger cabins guide dogs accompanying blind/deaf passengers and service dogs. Pets (birds) may be transported in the aircraft cabin only with the consent of the carrier.
The passenger is obliged to inform the Carrier or its authorized agent about the transportation of animals (birds) when making a reservation for transportation or purchasing a passenger ticket.
A passenger traveling with an animal (bird), when transported by air, must have and present, when registering a passenger ticket, valid documents (certificates) on the health of the animal (bird), issued by the competent authorities in the field of veterinary medicine, as well as other documents required by the countries of flight or transit for international air transportation
When transported in the luggage compartment, an animal (bird) must be placed in a packaging container (cage or basket) of sufficient size with air access and a strong lock. The bottom of the container (cage or basket) must be waterproof and covered with absorbent material; there must be a border around the perimeter of the bottom to prevent spillage of absorbent material. Bird cages should be covered with thick, light-proof fabric. The sum of the three dimensions of the container/cage should not exceed 203 cm.
Animals and birds are not subject to free baggage allowance. Transportation of animals, except for guide dogs and service dogs, and birds is paid at the rate for excess baggage, based on the actual weight of the animal (bird) together with the container (cage).
Transportation of a service dog in the cabin of an aircraft, with the consent of the Carrier, can be carried out upon presentation to the Carrier of a document confirming that the passenger accompanying the service dog is an employee of the canine service of the federal executive body, and a document confirming the special training of the service dog. A service dog carried in the cabin of an aircraft must have a collar and muzzle and be tied to a seat at the feet of the passenger it is accompanying.
In cases where the transportation of animals in the aircraft cabin is agreed upon with the Carrier, such transportation is possible subject to the following conditions: in a closed cage (container), the size of the cage (container) must fit under the passenger seat, the bottom is covered with absorbent material, the total weight of the animal with the cage is not must exceed 8 kg. The animal must remain in a cage during the entire flight.
Experimental animals are not allowed for transportation.
Guide dogs accompanying passengers with visual impairments (hearing impairments) are transported in the aircraft cabin free of charge in excess of the established free baggage allowance, subject to appropriate training, which is certified by a certificate, provided that such a dog has a collar and muzzle and is tied to the seat at the feet of the owner.

Guide dog during transportation:

Must not move around the aircraft cabin;

Must be tied to the accompanying passenger's seat during the flight;

Must not occupy the passenger seat.

Animals and birds are accepted for transportation on the condition that the passenger assumes full responsibility for them. The carrier is not responsible for bodily injury, loss, delay in delivery, illness or death of such animals and birds, as well as in case of refusal to transport them or transport them to/across the border during international air transportation.
The passenger is obliged to comply with all the requirements of the Carrier, and is obliged to compensate the Carrier for all losses and additional expenses in case of harm to an animal (bird) aircraft, luggage of other passengers, health and/or life of other passengers.

Tariffs for transportation of excess baggage:

Year the airline was founded Eye Fly (I Fly) is considered to be 2009. Ifly Airlines' fleet includes Boeing 757-200 and Airbus A 330-300 aircraft.

Free baggage allowance

A passenger traveling in an economy class cabin has the right to carry baggage weighing no more 20 kg luggage + 5 kg hand luggage(but excluding the weight of a wheelchair used by a disabled passenger or other person with a disability) in economy class. And no more than 30 kg +10 kg hand luggage in business class service, without charging an additional fee.

At the request of passengers traveling together for the same purpose of travel to the same airport (point) of destination or airport (point) of stop on the same flight (family members, persons traveling together or going on a business trip), the Carrier applies to them the amount free baggage allowance based on the weight of each passenger. The unification concerns only the free baggage allowance. The weight of one piece of combined baggage must not exceed thirty kilograms and is accepted for transportation without charging an additional fee. Baggage is checked out individually for each passenger.

Hand luggage

As carry-on baggage, no more than one piece weighing no more than 5 kg in economy class, no larger than 55x40x20 cm. The weight of hand luggage is included in the established baggage allowance.

In addition to the established free baggage allowance and without charging a fee, the passenger has the right to carry the following things if they are with the passenger and not included in the luggage: handbag or briefcase, folder for papers, umbrella, cane, telephone, camera, video camera, laptop computer, outerwear, bouquet of flowers, etc.

Oversized luggage– this is luggage, the dimensions of one piece of which are the sum of three dimensions exceeds 203 cm.

TRANSPORTATION OF ANIMALS

Airline IFly on charter flights does not accept animals for transportation.

More detailed information You can look at the airline's website

Fly One is a young company, but in a short time it has transformed into one of the leading operators of the aviation market in Moldova. This became possible due to high level service and professional guidance. Ticket prices are similar to prices in low-cost companies, while Fly One offers a wider range of services, in particular meals and refreshments on board.

Fly One: booking changes and cancellations

Fly One airline recommends its passengers to use the new very convenient and simple on-line service My Booking, posted on the official website of the airline. My Booking is a practical way not only for purchasing additional services Fly One, but also making changes to passenger reservations or canceling them.

Change your booking

To change some data on a ticket purchased online on the website www.flyone.md, select the mode that suits you:

from My Booking. Enter the order/ticket number and the passenger's last name, and press the “Find order” button. The “Exchange tickets” button is located at the bottom of the page with information about your order.
from your personal account “My FlyOne”. The procedure is similar to the above, only you need to log into your account or create your own account if you don’t have one.
contact the company’s employees through a single address form in the “Contact us” section, filling in all required fields.

It should be remembered that cancellation or change of air ticket details is carried out in accordance with the rules of the applied fare, which in some cases involves the withholding of penalties. Not all fares provide for a refund of the air ticket. The agent must provide you with the necessary information about the rules of the applied fare when issuing an air ticket. When purchasing an air ticket online, you must carefully read the rules of the applied fare on the website.

Reissuing air tickets to another person is prohibited by the airline's rules. In this case, you need to refund the air ticket in accordance with the rules of the applied fare and buy another ticket at full price for a new surname.

For getting additional information You can contact the company’s employees through a single addressing form in the “Contact us” section by filling out all required fields.

Cancel Reservation

Cancellation of a booking for an ordered ticket (refund) in My Booking is currently available only for passengers who purchased air tickets on the airline’s official website and paid not only through credit cards, but also through the QIWI electronic payment system.

This procedure is fully automated depending on the payment method. However, in some cases, the passenger will be required to provide additional information to complete it, which the airline’s “Customer Service” will inform you about.

Fly One: booking and check-in

Ticket booking

You can book a ticket on the airline's website or using the search form below. By registering in personal account, save your details so you can use them to make reservations and quickly purchase tickets. The airline offers the following classes of service and tariff conditions:

Standart - this class does not provide the opportunity to replace or return a purchased ticket (only registration fees and airport taxes are refundable), and also does not allow free transportation of checked baggage;
Loyal – does not allow passengers to carry an unpaid checked bag. Passengers who purchased a ticket at this fare can return it or change the flight conditions;
Advantage – do not have the same conditions as previous types of tariffs.

The carrier also provides the service of providing paid additional space, agreed in advance with the company. Passengers of each fare group are provided with food and drinks and are allowed to take hand luggage on board the aircraft weighing up to 8 kg with a maximum dimensions of 115 cm.

Accepted to pay for tickets credit cards Visa International, Master Card International and AMEX. The ticket price will be automatically charged to your account at the time of purchase. No withdrawal will be processed if you select "Cancel" during your online booking. You will receive an electronic ticket to your e-mail, which was specified when registering on the site. By printing and saving a copy electronic ticket during your trip, you will present it at the airport upon check-in. You can also book tickets with an intermediary agent.

When issuing a ticket, the passenger must carefully enter personal data. If they do not match the data in the international passport, the passenger may not be allowed to board the plane.

check-in

You can check in for airline flights both at the airport of departure (this service costs more than online check-in) and online. At the airport, check-in begins on the day of departure at flight check-in counters 3 hours before and closes one hour before flight departure. Therefore, the passenger must arrive at the airport 2-3 hours before departure.

You can register for Fly One flights through the carrier’s official website in the Web Check-in section. Free online check-in begins 24 hours and ends 4 hours before departure. Online registration for regular flights Fly airlines One is available for all flights departing from Chisinau, Parma, Verona, Rome, Dublin, Moscow, St. Petersburg.

Thanks to good service, each passenger can independently choose a comfortable seat on the plane, check in their luggage, print boarding pass, which will then need to be presented at the registration desk. Failure to have a printed document will result in additional fees at the airport. Passengers flying with hand luggage only, after passing online registration may not visit reception desks.

If you are traveling with luggage, you should go to the check-in counter to check in your luggage. Baggage acceptance ends 70 minutes before flight departure. If the weight or size of luggage exceeds the permissible limits, you will have to pay for excess baggage. This can be done either at the check-in counter or at a special drop-off window at the airport.

For air tickets purchased under certain Fly One fare groups, a check-in fee may be charged. This fee can be paid on the day of departure, during flight check-in at the check-in counter at the airport, or in advance, at agencies and representative offices of Fly One, as well as at the time of purchasing an air ticket on the official website of the airline.

Provided that the passenger has checked in for the flight in advance using the Web Check-in service, he does not pay a check-in fee for the flight at the airport.

Fly One: check-in and baggage rules

Each fare has its own baggage rules and regulations. The fare group is indicated on the ticket.

The air carrier offers passengers the following baggage allowances:

PROMO/STANDARD- free hand luggage weighing no more than 8 kg and measuring no more than 100 cm. The cost of carrying hand luggage up to 10 kg and total dimensions up to 115 cm is up to 20 euros when paid at the airport. The cost of baggage up to 23kg and 158cm is up to 30 euros when paid at the airport.

ADVANTAGE– free of charge: small hand luggage up to 8 kg and 100 cm, large hand luggage up to 10 kg and 115 cm, one piece of baggage weighing no more than 23 kg and up to 158 cm in size, as well as excess baggage (over 23 kg to 32 kg and up to 158 cm).

LOYAL– free of charge: small hand luggage up to 8 kg and 100 cm, large hand luggage up to 10 kg and 115 cm, and one piece of baggage weighing no more than 23 kg, size up to 158 cm.

In addition to hand luggage, if necessary, passengers have the right to take the following things: raincoat, cape or blanket, umbrella or cane, camera/photo camera or binoculars, wheelchair/1 pair of crutches. This information is for reference only, so check it on the official Fly One website and also check the ticket you purchased.

Baggage allowance for travelers with children

Children under 2 years of age, regardless of the fare group, are allowed free transportation of one piece of luggage up to 10 kg and 115 cm and one piece of folding stroller. The stroller is not checked in as baggage at check-in, but only at the boarding ramp.

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