Hotel management. Functional description of the program “1C: Hotel 1C Solutions used for automation of the hotel business

Functionality of 1C Enterprise 8 Hotel:

group and individual booking;
accounting for the number of rooms loaded;
working with groups;
settlements with counterparties;
settlements with guests;
ordering various resources - saunas, conference rooms, etc.;
maintaining a register of foreign citizens;
accommodation of guests;
planning banquets and all kinds of events;
management of tariffs by season and by day of the week;
number quota management;
creation of general and cumulative discounts.
creating cleaning tasks, planning and subsequent monitoring of work in hotel rooms;
work with credit cards through terminals of different banks;
detailed audit of completed actions of users of the 1C Hotel program;
Internet booking module;
multilingual user interface;
accounting for a large number of hotels in one database;
printing documents in any language from the program;
accounting on behalf of several legal entities at once;
ability to work with various currencies of the world.

This application solution makes it possible to create a distributed multi-hotel database using information database management tools that are available in the 1C Enterprise platform.

Appendix 1C Hotel Management automates the following jobs:

receptionist (administrator),
room service supervisor,
reservations department manager,
employee of planning and economic service,
manager of the conference room booking service.

1C for a hotel integrates with the front office, as well as with 1C Accounting, the Internet, telephone call charging systems, pay TV and allows you to create a unified accounting system.

The application includes interfaces with the following equipment:

payment systems for accepting credit cards;
electronic locks;
cash register machines.

The hotel has all the necessary reports: operational, regulated and analytical.

Description of features and requirements

“1C Hotel” is a configuration for the “1C Enterprise” system and this program is intended for effective use in all kinds of accommodation services, hotel operation and reservations. You can use Linux or MS Windows Server as the server OS. Each user's workstation must have the Microsoft Windows operating system (XP or Vista) installed. Thanks to the 1C program for a hotel, you can keep records in one database across several legal entities and several hotels.

We are confident in our prices: If you find it cheaper, we'll refund the difference.

If you decide to buy 1C Hotel 8 from us today, you for free get:

first 3 months of support, consultations and updates
delivery in Moscow and regions
installation

There are no analogues of this program among 1C products. The only thing you can compare "1C Enterprise 8 Hotel" with is . The differences are that one program is designed for management accounting, and the second for accounting. If desired, you can configure the upload of data from the 1C Hotel program to 1C Accounting.

The list of works for the implementation of the 1C Hotel software package usually includes the following work:

installation of the program and initial setup (we offer it for free!);
connection to external equipment (cash register, acquiring, electronic keys);
user training: administrators, management and others;
if it is necessary to modify the 1C system to meet the needs of the hotel.

This is a comprehensive solution to the problems of automation of hotels, resorts, hotel chains and other enterprises in the hospitality industry. Our specialized program for hotels provides automation of all services in one system.

The hotel automation program provides operational management, has a variety of tools for data analysis, allows you to maintain a unified accounting database, effectively coordinates the work of all hotel departments, and also combines accounting for a hotel chain in one database.

The hotel automation program includes the following modules:

Reservation Service

The module provides the client with the opportunity to easily and simply obtain information about the availability of any hotel room, make a reservation and make an advance payment.

Tariff calculator - quick calculation of the cost of a reservation.

This module ensures the work of personnel on pre-booking numbers and contains the following features:

Online booking (website plugin included in delivery)
Selecting a reservation type (specific room, by room type)
Booking for an individual or group
Reservation for an individual or from a counterparty\agent
Search by parameters: reservation number, guest's last name, arrival date and others
Controlling payment for reservations

Accommodation service

Allows you to perform the following operations:

Accommodation by reservation and from the counter
Storing contact details and preferences of each guest
Maintaining the history of guest requests, services provided, mutual settlements
Activation of an electronic card for staying in a room
Registration of accommodation foreign citizens with receipt of a report for the FMS

Administration

The block allows the manager to keep records of hotel and administrative departments, receive data on all hotels of the chain in a single database, as well as:

Assign additional properties to groups of numbers or a specific number
Generate documents for regulated accounting
Block numbers for repairs or cleaning
Perform night audits automatically
Track staff performance

Settlement management

The module provides convenient cash and non-cash payments with clients and counterparties. It has functionality for planning the receipt of funds to a current account, as well as other advantages:

Flexible settings for calculating tariffs using various indicators
Conducting settlements with guests and contractors
Management of pricing policy, discounts and benefits
Accounting for contracts and settlements with contractors and travel agencies
Monitoring hotel phone usage
Printing forms of “Receipt” and “Expense” cash orders, checks for payment of services
Generation of an advance report

Power accounting

This module allows you to take into account all operations related to the production and sale of food and drinks (operation of the hotel's Food&Beverage service):

Accounting for leftovers and movements of products, dishes and semi-finished products
Meal planning based on number of guests and reservations
Calculation of the cost of dishes and preparations
Product consumption control
Meal accounting for your own employees
Printing of industry printed forms (OP, Technical cards, TTK)
Full production accounting
Sales accounting (including banquets, buffet and positions in minibars)
Detailed analytical reporting

The functionality of this module is available only when purchasing a license for the “Restaurant” subsystem or as part of the “1C-Rarus: Hotel Management, edition 2. Integrated delivery” delivery.

allows you to work with various reports: on the number of rooms, periods of arrival, residence history, room cleaning and others. The program supports work with various external systems: organizing access to the room using magnetic cards (Onity, Norveq (VingCard), systems for charging telephone conversations, payment authorizers, fiscal registrars.

There is also the possibility of organizing data exchange with 1C:Restaurant products and AS RestArt to automate guest service in places Catering and retail trade, including in the case of organizing a “money-free zone” inside the hotel (guests present cards for payment - electronic room keys).

The hotel automation program “1C-Rarus: Hotel Management” has the ability to connect to the 1C: Accounting 8 system to transfer invoices, invoices, contact information about guests, certificates of service provision and tracking actual payment for services by the client.

Recording of the latest webinar on this product

The copyright holder of the industry solution “1C-Rarus: Hotel Management, edition 2. Main delivery” is 1C-Rarus SMB Moscow LLC (TIN 7736276219).

Releases

Today, July 23, 2019, the release was published:
02.0.28.02

Release contents:

(447493 Kb)

Short description:
Information on release 02.0.28.02 from 07/17/2019

1. Mutual settlements with guests.
- Fixed check breaking without details.
- Fixed breaking of a check with discounts.
- Added functionality for transferring TIN and Contractor Name to the fiscal registrar[...]
Today, July 3, 2019, the release was published:
02.0.28.01

Release contents:

(447419 Kb)

Short description:
Information on release 02.0.28.01 from 07/02/2019

1. Mutual settlements with guests.
- Fixed penetration resort tax.
- Fixed the mechanism for partial payments.
- Fixed deposits/withdrawals from the cash register.
- Fixed card payment/refund mechanism.
- D[...]
Today, March 25, 2019, the release was published:
02.0.27.01

Release contents:

(446883 Kb)

Short description:
Information on release 02.0.27.01 from 03/22/2019
1. Integration with TravelLine.
- Fixed an error in creating a booking based on a travelline booking.
2. Mutual settlements with guests.
- Fixed an error when entering a refund on the fiscal registrar.[...]
Today, 20.2.2019, the release was published:
02.0.26.01

Release contents:

(446796 Kb)

Short description:
Information on release 02.0.26.01 from 02/18/2019

1. Integration with TravelLine.
- Fixed a number of integration errors.
- The functionality for unloading prices in TravelLine has been redesigned.
2. Work with fiscal registrars.
- Fixed breaking a check without details for [...]
Today, January 31, 2019, the release was published:
02.0.25.01

Release contents:

(446864 Kb)

Short description:
Information on release 02.0.25.01 from 01/31/2019
1. Tariff calculator.
- Fixed calculation when crossing seasons.
- Fixed calculation and calculation of tourist tax.
2. Working with DDS.
- Added the ability to work with DDS wallets.
- Improved fu[...]
Today, December 29, 2018, the release was published:
02.0.24.02

Release contents:

(419320 Kb)

Short description:
Information on release 02.0.24.02 from 12/29/2018

1 Functional support for FFD 1.05.
- Fixed check breaking on the ATOL fiscal registrar.
- Fixed a bug with the penetration “It is necessary to cancel (3657)”.
- Fixed a bug with breaking through "Error[...]
Today, September 20, 2018, the release was published:
02.0.23.01

Release contents:

(366939 Kb)

Short description:
Information on release 02.0.23.01 from 09/17/2018

1. Reporting block.
- Added “Report on found armor”.
2. Workstation Ordering Events.
- Added a new workstation for working with event orders.
3. RestArt.
- Fixed a bug with unloading halls and tables.[...]
Today, 11.7.2018, the release was published:
02.0.22.01

Release contents:

(361751 Kb)

Short description:
Information on release 02.0.22.01 from 07/10/2018

1. Mutual settlements.
- Fixed calculation of debts and payments.
2. Exchanges.
- Fixed errors when exchanging with RestArt, updating exchange with KP.
- Fixed loading and creation of nomenclature and recipes from FoodCost. [...]
Today, April 28, 2018, the release was published:
02.0.21.01

Release contents:

(355491 Kb)

Short description:
Information on release 02.0.21.01 from 04/27/2018

1. Integration with TravelLine
- Added the ability to synchronize quotas at any time.
- Added the ability to manually create a reservation using the “TravelLine Reservation” document.
- Improved fun[...]

Release contents:

(353848 Kb)

Short description:
Information on release 02.0.20.01 from 12/29/2017

1. Integration with FMS systems
- Added the ability to export guest data to CSV format.
- Improved exchange with contour

2. Tariff calculator
- Fixed cost calculation based on hourly rates.
- Isper[...]
Today, November 15, 2017, the release was published:
02.0.19.01

Release contents:

(353431 Kb)

Short description:
Information on release 02.0.19.01 from 11/15/2017

1. Hourly rate block
- Added the ability to use an hourly rate along with a monthly and daily rate
- Implemented a block for calculating prices for services at an hourly rate
- Added the ability to reflect[...]
Today, August 7, 2017, the release was published:
02.0.18.01

Release contents:

(351829 Kb)

Short description:
Information on release 02.0.18.01 from 08/07/2017

1. Development of a block of guest statuses
- Added the “Guest Statuses” directory to reflect the list of possible statuses that can be assigned to a guest. The status is indicated using color [...]
Today, April 10, 2017, the release was published:
02.0.17.02

Release contents:

(332380 Kb)

Short description:
Information on release 02.0.17.02 from 03/31/2017

Release contents:

(330564 Kb)

Short description:
Information on release 02.0.16.01 from 01/31/2017

1. Improvements to 54-FZ
- Added the ability to specify the guest's phone/contact email address to the front.
- Implemented informing the operator about the number of unsent checks and the date after [...]
Today, December 23, 2016, the release was published:
02.0.15.01

Release contents:

(327095 Kb)

Today, November 25, 2016, the release was published:
02.0.14.01

Release contents:

(326208 Kb)

Short description:
Rooms
- The procedure for checking the possibility of occupying a room when booking and placing has been corrected due to incorrect operation in the “By Places” mode.
- Corrected checking of virtually occupied rooms when booking and placing.
- Added the ability[...]
Today, September 6, 2016, the release was published:
02.0.13.01

Price: 50,000 rub.

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1C program, which allows you to organize accounting in organizations involved in the hotel business. Distinctive features of the program are the subsystem for booking rooms and planning events (banquets, seminars). The implementation of 1C:Enterprise Hotel 8 will benefit both small hotels and large hotels.

Price: 50,000 rub.

With this purchase you receive:

The price of the 1C program includes free support and database updates. You will be able to evaluate the quality of work of the specialists of the company "1C: Franchisee Victoria"

The company "1C:Franchisee Victoria" provides its clients with the opportunity to receive accessible, prompt and qualified advice on almost all issues related to working with 1C software products.

The program was developed on the basis of the popular platform – “1C:Enterprise 8”. That is why the program has wide functionality and helps hotel employees solve the following list of tasks:

Users can maintain an information base where information will be collected about the loading of rooms, booking of a separate room by a group of people or an individual visitor, etc.
The system also allows you to make mutual settlements with counterparties and enter this data into a special database.
No less important in the operation of a hotel is the information base responsible for mutual settlements with guests, where you can sort data according to many parameters, for example, whether the guest paid for the stay or just booked a room, etc.
The “1C:Enterprise 8. Hotel” program will also be indispensable when working with booking hotel office premises (banquet halls, conference rooms, saunas, etc.). In the same system you can save information about events and banquets.
Separately, the program includes a function for recording the registration of foreign guests. In addition, the program has a multilingual interface (Russian/English) and the ability to print documents and reports from programs in foreign languages.
Users of the program can manage financial databases, which contain data on tariffs by day of the week, as well as by season. In the same databases, you can note the size of the discount for each individual guest, depending on the conditions of his accommodation, available benefits, etc.
Hotel employees can work with different currencies and record the received data in the program.

And most importantly, the online module of the 1C:Enterprise 8. Hotel program allows hotel employees to work with online reservations and record all concluded transactions.

The program is ideal for automating work not only in small hotels with several rooms, but also in large ones hotel complexes with a chain of hotels throughout the country. Thanks to remote access to the program, you can check and analyze hotel data in different cities even while at the main office.

1C: Hotel 8- a software package developed on the 1C:Enterprise 8 platform and allowing to automate hotels, boarding houses, and holiday homes. The distinctive features of this software product are high performance, a flexible settings system that adapts to almost any accounting policy of the organization, and a convenient and easy-to-learn user interface.
It won't be difficult to integrate hotel program "1C Hotel 8" with 1C: Accounting 8\7.7, with pay television systems, with systems for recording telephone conversations, with the Internet, because everything necessary for integration is already in this program. To work with the cash register, credit cards and electronic locks, the 1C: Enterprise Hotel 8 program already includes all the necessary interfaces, and the online room booking module in real time allows you to receive the remaining available rooms and automatically create a reservation in the program received from the company’s website. By automating the jobs of hotel administrators, supervisors, and managers using the 1C:Hotel 8 program, the speed of work of all departments of the hotel significantly increases, and it becomes possible to plan the work of these departments, relying on data obtained from this program using all kinds of operational, regulated and analytical reports. Also in the 1C:Hotel program it is possible to maintain a database for several hotels at once, for several legal entities, and several hotels can have one legal entity at once.
Now let's talk in more detail about the functionality of the hotel software product 1C: Hotel 8: “Hotel Management”.

Booking a hotel using the 1C Hotel 8 program.

One of the main departments of any hotel is undoubtedly the reservation department, for which the 1C: Hotel 8 program provides everything necessary for work. At any given time, you can find out the number of available rooms and even beds, if the hotel keeps records of beds. A very convenient and useful booking tool is the “What’s available” button, clicking on which opens a form for selecting a room by type for the requested period, which allows you to make a reservation in a few clicks. In the “1C:Hotel 8” configuration, you can book both specific rooms and a specific type; in this case, the program will reserve the room itself and offer one of the available ones when the guest checks in, and you don’t have to worry about the guest not having enough room. You can also make a reservation individually or for groups; services can be divided in the invoice in such a way that part of these services will be paid by the counterparty, and part by the guest himself upon arrival. In the "1C Hotel 8" program, for each day of the week or season, you can set your own cost of living, which is calculated automatically when you select the period of stay. After the reservation is made, you can print or send from the program to the guest's email a reservation confirmation or an invoice for payment, which is created based on the reservation, and there is support for English, German and Russian languages. When a guest checks in based on the reservation, the receptionist sees which invoices issued have been paid and which have not been paid. Also, when booking a room from a counterparty in the hotel automation program "1C Hotel 8", the receptionist will automatically display the balance of this counterparty, which includes data on valid reservations, services provided and payments received. In order to find the required reservation in the program, you just need to open the reservation log and indicate in the settings the type of room or room number, the guest's last name, or the date of arrival, or the counterparty, or make a selection using any other details presented in the program. Also in the 1C Hotel 8 program there is a register in which all changes that occurred to the reservation are stored, you can see what, who and when changed in this reservation, and also restore the original values at any time.

Accounting for guest accommodation in a hotel. Accounting for hotel guests using 1C Hotel.

In order to simplify and speed up the check-in of a guest with a reservation, the 1C Hotel 8 program provides an accommodation procedure that allows you to check-in several guests with one click. Accommodation in the hotel program can be found using the same parameters as reservations. Using the “Accommodation” document, a guest can extend his stay at the hotel, move him to another room, or evict him. Also in the 1C:Hotel 8 program you can configure the cost of a check-out delay, which will be calculated automatically when you specify the guest’s check-out time. Similar settings can be made for a guest’s check-in earlier than the scheduled time, and in both cases, calculations can be made by the hour or by time intervals (half a day, quarter of a day).
The database of the 1C: Hotel 8 program maintains an archive of all guests, and if the guest has already been to the hotel once, then there will be no need to enter passport data. The program organizes migration registration in the hotel, and for foreign citizens there is a registration log in which it is necessary to enter data on the passport, visa and migration card, then the data on foreign citizens can be downloaded electronically for transmission to the Federal Migration Service. To speed up the entry of addresses in the 1C Hotel 8 program there is an address classifier.

Mutual settlements

To conduct mutual settlements in the 1C: Hotel 8 program, two schemes are provided - with individuals and legal entities. All guest services are credited to a personal account, which is opened for him upon arrival, and each guest can have several accounts with services divided between these accounts.
Accruals to a personal account can be entered either manually or automatically. If the 1C:Hotel 8 program is integrated, for example, with the front office of a restaurant, then restaurant services are credited to the guest’s personal account automatically. This also applies to other external systems integrated with 1C:Hotel 8. Also in the program, you can assign a certain service, for example, pay TV services, to a separate account, and print only this invoice. Payment of bills in the 1C:Hotel 8 program can be made in cash or by bank transfer, as well as using credit cards. If the guest wants to make a refund Money, then issuing a refund in the program at the receptionist will not be difficult, since by pressing one button all Required documents with already filled in guest details.

Hotel accounting

As a rule, the 1C:Accounting program is used to organize hotel accounting. The delivery of the 1C:Hotel 8 program already includes a data integration module with accounting. Working with this module is as simple as possible and does not require additional knowledge from the accountant; everything is done with one “Download” button. In the 1C: Hotel 8 program, acts on the provision of services are generated, and when uploaded to the accounting department, on the basis of these acts, documents “Sales of goods and services” are created. To speed up and simplify the entry of data about counterparties in the 1C: Hotel program, it is possible to obtain this data from the accounting department, just indicate the TIN in the field and click on the “Get data from accounting” button.
Sometimes guests need to print out invoices, the numbering of which, by law, must be uninterrupted and sequential, and which are issued in the accounting department. What to do on weekends when the accounting department is closed? The answer is simple, the 1C:Hotel 8 program will itself connect to the accounting database and take the next number there, the receptionist will only have to print the invoice.

Room service at 1C Hotel 8

Another of the most important services of any hotel is the room service, for which the 1C Hotel 8 program also provides a number of important and useful functions with the help of which planning and monitoring the work of maids or monitoring the status of rooms is carried out. Room statuses are set automatically or manually for each room upon a specific event (guest check-in, check-out). Also, if the hotel uses a PBX, then room statuses in the 1C: Hotel 8 program can be managed using it. It is convenient to organize the work of a maid in a hotel using these statuses. For each maid, you can set a work schedule, on the basis of which in the 1C: Hotel 8 program a work plan is created for each day with the distribution of work between the maids. Each maid can be given a printout of numbers, which indicates what needs to be done in a specific room, depending on the type of work. Also in the 1C:Hotel 8 program you can control the consumption of materials that are written off when cleaning rooms. To do this, it is necessary to set up material write-off standards for each type of work in the 1C: Hotel program.

Electronic locks in hotels

If the hotel has electronic locks, then integrating them with the 1C:Hotel 8 program is very simple, since the integration module is already included in the delivery and does not require additional payment, you only need to configure the PMS interface. When a guest checks in, data from the 1C: Hotel 8 program about the room, arrival and departure dates is automatically transferred to the electronic lock system, and the guest is issued a key card. In the future, this key card can be used to conduct mutual settlements with the guest.

Supported electronic locks in the 1C Hotel 8 program and other hotel programs.

Norweq VingCard Vision
Norweq VingCard VC2100&VC2800
Onity
Salto
Inhova
TimeLox 2300
Orbita

We also have experience connecting 8 electronic locks from other manufacturers to the 1C Hotel program

In conclusion, I would like to say that by purchasing this software product, you will ultimately receive an excellent tool for automating hotel business processes, allowing you to obtain data at any time using various reports and use this data to plan the operation of your hotel.

Main functionality:

Room occupancy accounting
Individual and group booking
Mutual settlements with counterparties
Mutual settlements with guests
Working with groups
Reservation of resources - conference rooms, saunas, etc.
Event and banquet planning
Accommodation of guests
Maintaining a register of registration of foreign citizens
Tariff management by day of the week, by season
Discount management. Cumulative discounts
Manage number quotas
Room service management. Formation of cleaning tasks, planning and control over the execution of work in the rooms
Online Internet booking module
Working with credit cards through bank terminals
Accounting in one database of any number of hotels and buildings
Multilingual user interface (Russian/English)
Printing documents from the program in different languages
Accounting on behalf of several legal entities
Ability to work with different currencies
Detailed audit of system user actions
The ability to build a distributed multi-hotel database using distributed information database management tools included in the 1C:Enterprise 8 platform

The delivery includes interfaces with adjacent systems:

Telephone conversation tarifficators (Barsum, WinTariff32, customizable universal module for connecting tarifficators via OLEDB).
Electronic lock systems (Norweq VingCard, Onity, Salto, Inhova, TimeLox, CISA, Adel, Orbita).
Integration with the front office of the restaurant: room order, single hotel account (1C: Restaurant, SoftBalance: Traktir FO 3, Magicsoft: Magic).
Uploading data for the Federal Migration Service, OVIR and the Ministry of Internal Affairs.
Data exchange with "1C: Accounting 8" and "1C: Accounting 7.7".

Work with KKM "Shtrikh-M", "Atol", "KKS:Spark", "Datecs" is supported.

The configuration includes more than 90 reports, including operational reports on loading, on mutual settlements, regulated reports in ROSSTAT and analytical reports for the planning department.

The configuration is secure and contains code fragments that cannot be changed by the user, and has hardware protection against unauthorized use. At the same time, the principle of maximum possible openness of the code is implemented to ensure the ability to adapt the product to the needs of end users.

The joint industry solution "1C:Enterprise 8. Hotel" was created on the basis of a software product developed by the company " Hotel technology" and received the certificate "Compatible! Program system 1C:Enterprise" (information letter No. 11775 dated April 27, 2010).

When developing the solution, the automation experience of more than 70 organizations providing hotel services, for example, Business Hotel "Aerostar" (Moscow), Hotel "Astrus - Central Tourist House" (Moscow), Hotel "MosUz Center" (Moscow), Hotel "Metallurgist" (Moscow), Sanatorium "Petrodvorets" (Peterhof), Hotel "Bristol" (Lazarevskoye, Greater Sochi), and more than 70 organizations.

Contents of delivery

Main delivery of the software product "1C:Enterprise 8. Hotel" includes:

- platforms "1C:Enterprise 8";
ITS disk;
Coupon for preferential Information and technological support "1C:Enterprise";
Hardware protection key for 1 workstation of the 1C:Enterprise 8 platform;
Hardware protection key for 1 workplace of an industry solution;

In accordance with the license agreement, this product can be used on one workplace at a time. To increase the number of workstations within one local network, 1C:Enterprise 8 client licenses are intended. To use the program in client-server mode, you must separately purchase the 1C:Enterprise 8 server.

To increase the number of workplaces of the industry solution within one local network, additional user licenses are intended, including:

Hardware protection key configuration for 1, 5, 10, 20, 50 or 100 workplaces of the industry solution;
License agreement for the right to use the industry configuration;

The delivery "1C:Enterprise 8. Hotel for 5 users" includes:

Installation disk with distribution kits:
- platforms "1C:Enterprise 8";
- industry configuration "Hotel";
A set of documentation for industry configuration;
Hardware protection key for 5 workstations of the 1C:Enterprise 8 platform;
Hardware protection key for 5 workplaces of the industry solution;
Registration form for the software product, license agreement for the right to use the platform, standard and industry configuration;

In accordance with the license agreement, this product can be used on five workstations at one time. Increasing the number of jobs is done in the same way as the single-user version.

Attention! To scale and expand the number of workstations, you can purchase additional licenses.

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