Airline i-fly hotline phone number. I Fly airline: passenger reviews. Reviews about the company "I Fly"

Every tourist who has at least once gone on vacation to Egypt is familiar with the IFly company. Initially, this carrier was specially created for cooperation with the largest tour operator "TEZ TOUR", which has been operating on the market since 1994. On this moment"I Fly" also operates charter flights for other companies. Airline I receives mostly positive reviews of its activities, which is not surprising. The staff, from flight attendants to maintenance personnel, are highly qualified specialists.

History of the airline

The company "I Fly", which means "I'm flying", is relatively young. It was created in the fall of 2009. It was certified on November 24, and already in early December the first flight was made from Vnukovo Airport to Antalya (Turkey). Originally created for charter flights tour operator "TEZ TOUR", now cooperates with the company ANEX Tur.

At the time of creation, the fleet included three Boeing 757-200 aircraft. The main flight routes were routes to Egyptian resorts (Sharm el-Sheikh, Hurghada). In 2010, the company purchased an additional 4 Airbus 330 aircraft. In April 2015, flights to China began (the cities of Tianjin, Shenyang, Saiyin).

At the beginning of July 2016, due to the small number of aircraft, a limitation was introduced for the IFly company on the validity period of the operator’s certificate. The restriction was introduced first until July 15, and then until August 1. This action by the authorities led to the fact that many passengers were unable to fly to the given destinations or had to use the services of other airlines. On September 20, the Federal Air Transport Agency finally lifted the restrictions on the operator’s certificate. The company continues to operate. Due to shaken political relations, flights to Egypt were stopped in November 2015, and from December 1, 2015, to Turkey. Flights to Turkey resumed on September 3, 2016.

All flights depart from the airport. Passengers speak warmly of the company, emphasizing that the cabin is very clean, and clear instructions are provided before the flight. Takeoff and landing are easy and comfortable.

Flight Destinations

The flight schedule of the IFly company changes in accordance with the time of year, as well as the preferences of vacationers. The exact schedule can be found on the company’s website, as well as from tour operators. The company's annual passenger traffic reaches 400 thousand people, and this figure increases every year.

"I Fly" carries out international flights in the following directions:

  • Thailand (Phuket, Bangkok).
  • Spain (Tenerife, Barcelona).
  • Italy (Rimini, Verona).
  • Türkiye (Antalya).
  • United United Arab Emirates(Dubai).
  • Belgium.
  • China.
  • Germany.

Cities of Russia:

  • Irkutsk
  • Novosibirsk
  • Omsk.
  • Khabarovsk.
  • Permian.
  • Kemerovo.
  • Krasnoyarsk
  • Nizhnevartovsk
  • Simferopol.
  • Astrakhan.

Services

I Fly airline collects more positive reviews because it provides its passengers with comfortable conditions during the flight and various services. If your flight takes place from Moscow, already on the ground you can pre-order a special menu for yourself. The manager will simply make a note in the documents. In the cabin of the plane, you will then simply need to state your name and the type of service ordered. When departing from any other city, standard meals are provided on board.

For passengers flying with children, blankets are provided in the aircraft cabin. When flying with a child, you can pre-order a special children's menu.

Free baggage allowance, including hand luggage, is 20 kg.

Pregnant women are allowed to fly only if the period before giving birth is at least eight weeks (they must have a certificate on hand - confirmation from a doctor).

The company provides a service Duty Free for delivery of goods directly to the passenger's seat.

I Fly (airline): fleet of aircraft. "Boeing 757-200"

How much does the carrier have? As of November 2016, the fleet of the I Fly company, which operates flights both abroad and within Russia, includes four aircraft: two of them are Boeing 757-200, two are Airbus A 330-300.

Both Boeing 757-200 aircraft represent economy class service. The newest vessel is EI-EWT. His age is 15.8 years. The oldest vessel is EI-CJY - 23.5 years old. As in any airplane cabin, there are seats that are more or less comfortable depending on your location in the cabin. If the company allows, you can choose more comfortable spot. The total capacity of the vessel is 221 people. Crew - 2 people.

Specifications:

  • aircraft dimensions: length - 47.32 m, height - 13.56 m,
  • wingspan - 38 m,
  • fuselage width - 3.76 m.

"Airbus A 330-300"

The company has two Airbus A 330-300 aircraft. The older aircraft EI-FSP is 21.7 years old, the new EI-FBU is 20.8 years old. The model is the largest aircraft from the Airbus series. The aircraft accommodates 387 passengers and 2 crew members. Economy class of service. Previously, these two ships belonged to the German carrier airBerlin. In 2011 and 2013, they were bought from the Germans by the airline I Fly. Feedback from passengers confirms the fact that the planes are no longer young, and some even take off with caution. But as flight practice has shown, the ships have proven themselves to be reliable, the crew guarantees a pleasant flight and a soft landing.

The control system and cockpit are similar to the Airbus 320 model; comparing these two models, you can find many common components. The Airbus A 330-300 is equipped with two Prett&Whitney PW-4168 engines. The wingspan is 60.3 m, the aircraft height is 16.85 m, the side length is 63.6 m, and the maximum fuselage diameter is 5.64 m.

Airline I Fly. Passenger reviews

The iFly company has been flying to different destinations for seven years now. globe, and, according to reviews from passengers, we can say that the company operates stably and confidently, unless there are force majeure circumstances, which were mentioned above.

So what are people saying? Passengers who fly frequently due to their line of work note that the most important thing when flying is safety. The staff clearly instructs passengers before the flight, shows them how to put on vests, checks that everyone has their seat belt fastened, reminds them that electronic devices must be turned off, everything is clear. The flight is going well.

Before going on vacation, people always think about which airline will serve their flight. Today, Russians have the opportunity to use the services of both their own carriers and foreign ones. Let's consider what the Russian airline I Fly is, as well as what aircraft it has in its arsenal. Today, its services are used by many Russian citizens who need to get to China, Turkey, etc.

This is a charter Russian carrier, which began its work in 2009. The headquarters is located in the capital of the state - Moscow. The airline is based at Vnukovo Airport. The first flight operated by this company was successfully completed to Antalya. In 2015, the carrier began to carry out regular flights from Moscow to China. Interestingly, in the same year, the Federal Air Transport Agency set a limit on the validity of the I Fly operator due to an insufficient number of aircraft. In September 2016, the restrictions were lifted.

Today I Fly regularly flies to Italy, Belgium, China, Ukraine, etc. The iFly airline fleet consists of 4 aircraft: two Airbus A330-300 and two Boeing 757-200. The average age of airliners is 20 years. There is evidence that there are also 2 aircraft of the armed forces. On average, the carrier serves more than 650 thousand passengers per year.

Airline "I Fly": official website

Anyone has the right to use the services of this carrier, especially since it is not at all necessary to come to the office to communicate. The official website of I Fly airline is located at the following address - http://www.iflyltd.ru/ru/. Those interested can contact the company's employees by phone - the numbers are listed on the website. The company has a large staff of employees, each of whom is hardworking and responsible. By telephone you can clarify all the points of interest, select a flight and, of course, purchase tickets.

What do passengers need to know?

Before starting cooperation with a particular airline, you need to find out its requirements and rules. This way you can protect yourself from unpleasant situations. So, let's start with the fact that absolutely all passengers have the right:

  1. Require the provision of services described in the contract.
  2. In case of threat to life or health, seek help from crew members.
  3. Choose a seat in the cabin.

Not allowed:

  • transport explosives, weapons, poisonous substances, radioactive substances, etc.;
  • accept other people's luggage and transfer your own to strangers;
  • create and participate in situations that threaten the safety of air travel;
  • show aggression or disrespect towards crew members and passengers;
  • bother people unnecessarily;
  • smoking and drinking alcohol on board;
  • use rescue equipment without instructions from the crew;
  • use electronic devices when ascending, descending and landing an airliner.

Passengers can familiarize themselves with these rules at ticket sales points, on the airline ticket form, at airline branches and on the carrier’s official Internet platform. If a passenger does not follow the rules, he will be in serious trouble. As for non-compliance with baggage standards, in this case the person may not be allowed on board.

Baggage

Each airline has its own rules regarding items carried. In general, they are similar, there are only some differences that the passenger should be aware of. Carrier I Fly allows the carriage of luggage weighing 25 kg, and this includes a 20 kg suitcase + 5 kg hand luggage. For charter flights, a different standard is established, which can be found when drawing up a separate agreement. Luggage dimensions must be no more than 55x40x20 cm. There are additional fees for excess fees, which you can find out about on the airline’s official website. Please note that there is a list of items that can be transported without additional payment:

  • women's handbag or small backpack;
  • business papers;
  • camera;
  • umbrella;
  • tablet;
  • cane;
  • flowers;
  • baby food;
  • folding stroller;
  • crutches.

The passenger must pack his suitcase and place it in a special luggage compartment on board. Hand luggage must be kept under the seat. This does not apply only to those places that are located near the emergency exit.

Many people worry about what to do if a suitcase or baggage is accidentally forgotten and left on board after a flight. In this case, passengers do not have to worry, since things are transferred to the supervisor, with whom the carrier has an agreement. Then the corresponding act is drawn up, and then the bags are transferred for storage to the carrier’s representative office.

As for luggage requirements, this company has standard requirements. The practice is allowed to transport everything, with the exception of radioactive substances, fuels, weapons, cartridges, explosives (including gas cylinders), mercury, wild animals, oxidizing and corrosive agents, etc. There are also products and substances that are allowed to be transported in limited quantities. These include:

  • strong drinks no more than 24 degrees and no more than 5 liters;
  • liquid medicines no more than 500 ml;
  • dry ice - no more than 2 liters;
  • small cylinders weighing up to 10 kg;
  • packaging kits, but only those that prevent leakage.

It is not recommended to take fragile items, perishable food or jewelry with you on a flight. Let us remind you that luggage must be packed. If there are several bags, they must be packed separately. Nothing is allowed to stick out of the bag. In this case, the baggage will not be accepted. The passenger is solely responsible for packing suitcases. He needs to pack all things in such a way that they are not damaged under standard handling conditions.

Lunch on board the company

Airline "I Fly": reviews

Every year thousands of people use the services of this air carrier. Reviews from passengers show that this company has created very favorable conditions for its customers. The main advantages are:

  • responsive and polite flight attendants;
  • convenient and understandable official website;
  • delicious food on board;
  • easy landing and takeoff;
  • comfortable chairs;
  • aircraft that inspire confidence and safety.

However, there are three disadvantages that the airline should pay attention to:

  • insufficiently cleaned interior;
  • limited food (albeit tasty);
  • frequent delays.

In general, we can say that many passengers are satisfied with the IFly service. Some compare the company with others, where it is constantly noisy, and the flight attendants are irresponsible and unresponsive. In this case, “I Fly” remains a winner. It is likely that the shortcomings will soon be resolved, thanks to which more large quantity people will want to use the services of this carrier.

In order for the flight to be successful, you need to prepare for it. You need to contact the airline in advance and book tickets, decide what things you will take on board, and also prepare everything necessary documents. Suitcases should be packed securely 1-2 days before departure, to avoid unpleasant consequences such as broken dishes, etc.

In contact with

Airline "iFly" is a young Russian airline that operates international charter flights together with the travel agency TEZ-TOUR. The company was founded in 2009. The main bet was made on popular tourist cities and directions, thanks to which flights on I-Fly airliners are quite in demand. All planes are economy class, so ticket prices are relatively low.

general information

Aircraft fleet It is miniature and consists of only four Boeing 757-200 and Airbus A330-300 airliners. The company is still developing, so the British consulting agency SKYTRAX did not include it in the rating best airlines peace. But that didn't stop her from making the list. best airlines Russia thanks to the high level of service and was awarded the laureate prize at the “Wings of Russia” award ceremony.

Every day, aircraft technical support is provided on the territory of the aircraft park. IFly is an airline that boasts a zero percentage of crashes and accidents. Currently, the airline cooperates with 20 Russian airports and provides comfortable air transportation of passengers to African, European and Asian destinations tourist countries. To get acquainted with all flights and special tours from IFly, the airline suggests visiting the official website http://www.iflyltd.ru/ru/.

Best prices for tours

Additional helpful information for passengers:

  • The main office of I FlyAirlines LLC is located at the address - Russia, 142784, Moscow, Kyiv highway 22 km, Business Park "Rumyantsevo", building 4, building 5, office No. 545;
  • The main representative office of the airline is located at Vnukovo airport, terminal D, room No. 222;
  • IATA code – I4;
  • ICAO code – RSY;
  • Contact phone number and information +74956428780.

Passengers can also find out Additional information regarding flights with IFly airline, by calling the representative on duty in Moscow at +74956626845.

Interesting fact. Since the founding of IFlyAirLines, the official colors of the airliners have not changed. For the first time, the blue-and-gold aircraft of IFly airline took off with passengers on December 4, 2009.

Check-in and connection conditions

Now online registration for IFly flights is made 24 hours before departure. You can also check in for your flight through a tour operator or at the airport itself. In order to complete check-in and baggage check-in on time, you must arrive at the check-in point in advance. The start of the registration process directly depends on the type of aircraft. If you are checking in for an Airbus A330-300, you must arrive at the airport 3 hours before departure. If a passenger bought a ticket for a Boeing 757-200 plane, then it is worth arriving at the place 2.5 hours before departure. Online registration on the website http://www.iflyltd.ru/ru/online-registration/ allows the passenger to choose appropriate place independently, look at the scoreboard, register excess baggage.

Check-in for the flight ends 40 minutes before the scheduled departure time. An IFly airline passenger must have with him:

  • Ticket purchased at the ticket office or from a tour operator;
  • Passport;
  • An issued visa, if necessary;
  • Documentation confirming permission to export the child if he is traveling with one of the parents, the animal’s passport from the veterinary clinic, etc.

Schedule of flights operated on a regular basis by IFly, official website Russian airline provides to each passenger. For non-scheduled flights, charter flight schedules may vary depending on circumstances. Also, the air carrier can change the departure time, transportation route, type of ship, while guaranteeing the flight within a reasonable time. Therefore, register for a charter and periodically review information about possible changes.

IFly Airlines provides its passengers with Economy and Business class air travel. The client can issue a ticket refund if the company did not meet the deadlines or the new offer is not relevant. In this case, the air carrier returns to the passenger a partial or full cost of the air ticket.

Preferences from IFly during connections:

  • allocation of special rooms for passengers with children under 7 years old;
  • free food and soft drinks, hotel accommodation (if waiting more than 8 hours);
  • organization of transfer from the airport to the hotel, luggage storage.

Baggage rules

Each passenger is entitled to free baggage allowance weighing no more than 20 kg; carry-on baggage is allowed to weigh no more than 5 kg. At the same time, the transportation of wheelchairs, cradles and other items that are necessary for life is also not paid for. If a passenger has purchased an IFlyAirlines ticket at the Business Class fare, then luggage up to 30 kg is allowed and hand luggage, not exceeding 10 kg in weight.

What can you carry besides hand luggage:

  • A set of ski equipment (free in winter);
  • A folder with securities and jewelry;
  • Women's handbag or backpack;
  • Outerwear;
  • Mobile phone, photo or video camera, tablet, laptop and other small equipment;
  • Magazines and books;
  • Baby food.

Important! If you have to check in online, you should indicate in advance the number of bags and the presence of additional luggage.

Aircraft fleet

Ifly Airlines currently has four aircraft of varying capacity and comfort. The aircraft fleet consists of the following aircraft, whose average age is 20 years:

  • The Boeing 757-200 is a reliable medium-haul airliner with a comfortable interior and natural lighting. The passenger capacity of the aircraft is 221 and 235 people. The wingspan of the airliner is 05 meters, the length of the aircraft reaches 47.32 m, the flight range is 7600 km, the maximum flight speed is 850 km/h;
  • AirbusA330-300 is a large long-haul twin-engine airliner, characterized by quietness and good passenger capacity. The passenger capacity of the aircraft is 237, 325 and 387 people. The wingspan of the airliner is 3 meters, the length of the aircraft reaches 63.6 m, the flight range is 10,800 km, and the maximum flight speed is 880 km/h.

Despite the fact that IFly's fleet is quite small, the company always provides timely air transportation. In the near future, the fleet should be replenished with new cars.

Additional Information. Base airport IFly's airline is Vnukovo. This is one of the largest Moscow aviation ports of international scope, located in the Moscow district of the same name. According to the rating, it ranks third in Russia in terms of passenger transportation.

Useful information for passengers

On board IFly aircraft, warm blankets are provided for people with small children. Also, when checking in for a flight, you can order special meals from the tour operator: vegetarian, for children under and over two years old. The airline does not provide bassinets, but you are allowed to take them on board the plane, and such baggage is not paid for.

IFly airline flies to 12 countries and 27 cities around the world. The most popular destinations are:

  • Antalya;
  • Lamezia;
  • Tivat;
  • Naples, etc.

The company itself offers a 50% discount on payment for choosing a seat, while others Special offers and discounts are provided by travel companies cooperating with I-Fly.

Video

Airline "I fly" is a dynamically developing company Russian Federation, which has been operating for over seven years. Its largest partner is considered to be the company " Tez tour", which has been working in the tourism sector since 1994. Clients purchasing travel packages from the above-mentioned company are delivered charter flights to different parts of the planet.

Historical reference

"I fly Airlines"was founded in 2009. Over its short period of existence, it has established itself as a reliable and safe air carrier. The first flight was made in the direction Moscow - Antalya.

Route network

Today, IFly flies to Spain, Italy, Belgium, Thailand, as well as several cities in China. In addition, the organization commits and domestic flights to Russian cities such as Samara, Ufa, Chelyabinsk, Omsk, Khabarovsk, etc. Thanks to efficiently developed routes and high speed air transport, people are delivered to their destinations in the shortest possible time.

Direct flights from Vnukovo Airport

Where departure date Return date Airline Find a ticket

Cheboksary

Burgas

Elista

Astrakhan

Adler

On average, IFly Airlines carries 400 thousand passengers per year. Moreover, this figure is constantly increasing.

Online scoreboard of Vnukovo airport

Airpark

The fleet includes Boeing 757-200 airliners. This model is distinguished by high-quality assembly and high level security. Aircraft of the I Fly company are required to undergo a technical inspection to identify and eliminate any problems. The aircraft's capacity is up to 220 people plus crew. Thanks to ultra-modern engines, the aircraft reaches speeds of up to 930 km/h. In addition, another model was put into operation in 2012 Airbus airliner A330-300. Quantity passenger seats on the ship is 430, it also has a spacious luggage compartment. The total number of ships in the park is seven. Large-scale expansion is planned in the near future.

  • Number of seats: 221;
  • maximum take-off weight: 115.68 tons;
  • cruising speed: 935 km/h;
  • engines: 2 x Rolls-Royce RB211-535C (2 x 16950 kgf) or 535E4 (2 x 18200 kgf), 2 x Pratt & Whitney PW2037 (2 x 17350 kgf) or PW2040 (2 x 18930 kgf).

Specifications

  • Length: 47.32 m;
  • height: 13.56 m;
  • wingspan: 38.05 m.

  • Number of seats: 387;
  • maximum take-off weight: 230 t.;
  • cruising speed: 880 km/h;
  • engines: 2 x Pratt & Whitney PW-4168.

Specifications

  • Length: 63.6 m;
  • height: 16.85 m;
  • wingspan: 60.3 m.

Aircraft maintenance

The staff includes highly qualified specialists in their field with the necessary work experience. The aircraft is flown by first-class pilots who have all the required documents and characteristics, and also regularly undergo medical control.

The aircraft are distinguished by a high level of comfort and appropriate service. The aircraft crew is fluent in English language, which makes the service process simpler and more enjoyable. At the moment, all flights are carried out in economy class.

“I fly Airlines” has all the necessary package of licenses and certificates, allowing it to carry out official activities in accordance with the legislation of the Russian Federation. The first such certificate was received on October 30, 2009.

Official site

 

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