How many minutes does it take for a long-distance train to arrive? What do you have the right to on the train: where to smoke, when to check out your laundry, etc. Buy non-refundable tickets

How to buy a train ticket with the greatest savings? Minimum price for train tickets: know the right moment. In this article, we will share secret information on how you can save money when buying train tickets.

How to buy train tickets cheaper. Rules

Since December 2016, train tickets for all trains are sold 60 days before the departure date. As a rule, the principle works: the sooner, the cheaper. Almost all Russian Railways trains have dynamic pricing - the ticket price changes depending on the season, day of the week and traffic volumes. That is, you can pay less by buying a ticket not for Friday, weekend or Monday morning, but for Thursday or Wednesday. Therefore, in order to save money, it makes sense to postpone the trip by one day.

Seasonal coefficients are introduced on trains long distance for reserved seats and seated carriages of passenger (not high-speed) trains. Travel there is usually cheaper in the spring: in March - April and from October to mid-December. On the holiday of May 9, the price of tickets is reduced by 2 times, and on other holidays and in the summer, tickets rise in price by 10–20 percent.

There are situations when when purchasing tickets for the entire route, there are discounts that do not apply to part of the route, and then it is more profitable to buy a “full” ticket for the entire route, and get off or board at the point you need. The same applies to reverse direction. According to Russian Railways rules, Russian trains can be boarded at any station after the departure station indicated on the ticket.

The cost of train tickets is affected by discounts and promotions for a specific type of carriage. There are situations when a ticket in a compartment is cheaper than a reserved seat, and a SV ticket is cheaper than a compartment. Therefore, it is necessary to analyze prices in higher classes. Very often, tickets for the top seats in a compartment can be purchased 20 percent cheaper from the start of sales until 11 days before departure, and on Tuesdays Russian Railways holds a sale of tickets and discounts reach up to 35 percent.

Guide to buying train tickets

Buy tickets in advance

This method is especially good for purchasing compartment tickets. When purchasing in advance (up to 45 days for long-distance and up to 60 days for international routes) the ticket price is significantly reduced. For some destinations using this scheme you can purchase tickets with a discount of up to 40% of the standard price. The rule here is simple - the closer the train departure date, the more expensive ticket, so plan your trip in advance and buy tickets when they go on sale.

But you shouldn’t buy tickets on the day sales start - at least not for popular destinations: the price in this case will be higher than the one that will be set on the second or third day. Experienced Travelers They know that the highest demand is on the opening day of sales. But don’t overdo it and try to buy your ticket at least a month before departure - in this case you can count on additional discounts (usually 20%) on the upper shelves in compartment carriages. You should also remember that you can save only if you purchase at least 10 days in advance and no less, since when ordering a ticket closer to the departure date, you will also be charged a processing fee, which is not available when purchasing in advance.

Take advantage of discounts

You can purchase tickets for almost every destination at a discount from the main price. Discounts can be due to various reasons (seasonality, lack of demand, etc.) - it is only important for us to know that they exist. First of all, we advise you to follow the promotions (subscribe to news) organized by Russian Railways. This can be done on the company’s official website, where all current offers are also available.

As already written above, due to discounts, it often happens that compartment tickets turn out to be cheaper than reserved seat tickets (including due to discounts on seats on the upper shelves, which has also already been mentioned). And if you want to travel in a compartment even cheaper, then remember that from November 16 to December 24 inclusive special offer, according to which places on the upper shelves can be purchased at a discount of not 20%, but as much as 35%.

Another trick, we repeat, the method is that if you are traveling to a stop that is located not far from the point of arrival of the train, it is best to buy a ticket to the final one, since discounts usually apply to the entire route, and you can overpay, even despite the shorter distance. The same applies to the reverse situation, when a passenger needs to board the train at the nearest stations after departure - in this case it is more profitable to buy a ticket from the train's departure station.

Please note that an additional discount can often be obtained when purchasing a round-trip train ticket.

Earn rail miles

Russian Railways has its own loyalty program: register on the Russian Railways Bonus website, receive a card number, indicate its number each time you purchase a ticket on the website - and accumulate bonus points, which you can then use to pay for new ticket. After three trips with virtual card They will mail you a plastic version. With it, among other things, you can have a meal with a 7% discount in restaurants nearby. There are also cumulative discounts and using the VTB-24 Russian Railways card.

You can also use a card with the Cashback option - in this case, part of the money after the purchase will be returned to your card. And don't forget about children's tickets! Thus, children under 5 years old can travel free of charge accompanied by adults, although without being provided with a separate seat. If there are two children, then the second child can get a ticket with a discount of 50% (the size of the discount may vary, and details can be found on the Russian Railways website or by phone). The benefits apply to all children under the age of 14 - just remember to bring your birth certificate.

Book tickets online

Today there are already many sites that compete with each other to attract as many more buyers. Accordingly, ticket prices when purchased on the website may be cheaper than if you buy them at the Russian Railways ticket office. At first glance, this is surprising, but it is worth considering that Russian Railways, under a cooperation agreement, provides significant discounts to its partners, due to which the latter can set more favorable prices. By the way, on the Russian Railways website itself, tickets are also cheaper than at the box office (you don’t need to rent a room, pay for the work of cashiers, etc.).

Save on insurance

By default, insurance fees are necessarily included in the price of almost any ticket. However, by refusing insurance, you can easily save a couple of hundred rubles. By the way, few people know about this, but you can refuse insurance literally just before the train departs (more precisely, no less than 30 minutes before departure). Of course, it’s nice to feel protected, but the likelihood that something will happen to you along the way is extremely small, and here you can also save money. By the way, the full amount of insurance upon the occurrence of an insured event is paid only to disabled people of the 1st group, as well as to disabled children.

Travel long distances with transfers

This rule, which is usually cited as an example when talking about air tickets, also applies to train tickets. If you have to spend more than one day on the road, develop a route with transfers. With proper route planning, the duration of the trip will not be much longer than the travel time of a direct train, and you can save quite a lot on this. Some websites already offer a special service for selecting tickets with transfers.

If you are going abroad, then it will be more profitable to buy two tickets: the first - from your station to the nearest border station on the territory of a neighboring state, and the second - to the destination station (for example, Moscow - Brest can be divided into two sections Moscow - Orsha and Orsha - Brest). In this way you can save quite significantly on international tariffs.

Buy non-refundable tickets

As the name suggests, a non-refundable ticket cannot be returned if for some reason you change your mind about going. Exception: force majeure. However, if you are absolutely sure that you will go, then the cost of such a ticket may be significantly lower than the cost of a regular one.

Travel on the Sapsan

For some trains, Russian Railways has a separate discount system. For example, in Sapsan, plying on the route Moscow - St. Petersburg, there is a 20% discount on a return ticket - automatically applied when purchasing tickets in both directions.

For those who constantly travel between two capitals, Sapsan sells discount cards: if you travel every week, such a card will quickly pay for itself and allow you to save money.

Special discounts: –35% for newlyweds and birthday celebrants (7 days before/after their birthday or within a month after the wedding).

Follow Russian Railways promotions

For trips within Russia, you can save an additional 25% or more with the “Lucky Tuesday” promotion.

This ticket sale event runs every Tuesday. The list of trains appears on the Russian Railways website on Monday. Sometimes the discount reaches 35% of full price ticket The promotion is valid only on certain trains, the number of seats is limited.

Discounts on upper bunks in compartments

For some destinations there is a “Higher is cheaper” discount - until the end of summer there is a 20% discount for lovers of the top shelves. With this promotion, you can purchase tickets in a compartment at almost the cost of a reserved seat. The promotion offers a discount of up to 40%, while the standard discount on the upper shelves in a compartment is 10-20%. The discount mainly applies to regional trains. There are separate floating tariffs for metropolitan destinations (St. Petersburg and Moscow).

Regarding ticket prices on holidays

The most low prices trains are valid in the fall, immediately after New Year's holidays and May 9. Discounts can be up to 50% of the original price. Prices are highest, of course, during peak seasons, when everyone “needs” it - during vacations and holidays: March 7–10, June 8–12, June 29–September 2, December 29–30.

Well, the ground rules have been written. It's time to plan your vacation...and go get your tickets!

1. What time (local or Moscow) is indicated on my ticket?

If the departure station and destination station are in Russia, the ticket indicates Moscow time. If the departure station or destination station are located in other countries, then the ticket, as a rule, indicates local time of one country or another. However, there are exceptions: for example, the railway station in the Kazakh city of Petropavlovsk is under the jurisdiction of Russian Railways OJSC and operates according to Moscow time.

It probably doesn’t make sense to list all the exceptions here: as a rule, the ticket indicates at what time the train departs and arrives. We also tried to take into account all such exceptions in the operation of the Yandex.Schedules service.

Formally, an average route speed for a fast train must be at least 50 kilometers per hour, and less for a passenger train. In reality, this rule is not observed. Now fast trains can be distinguished by the ticket number and “by eye” - by a smaller number of stops.

This gradation operates in countries former USSR, other countries have their own principles for grading trains.

Ambulances (all year round) - 1–150;
- ambulances (seasonal and one-time service) - 151–298;
- passenger (year-round circulation) - 301–450 and 601–698;
- passenger seasonal, one-time use and children's - 451–598;
- high-speed - 701–750;
- high-speed - 751–788;
- fast, serviced by electric and diesel trains (except for high-speed and high-speed trains) - 801–898;
- service and special purposes - 901–920;
- tourist (commercial) - 921–940;
- human (freight trains with 10 or more cars for people) - 941–960;
- cargo-passenger - 961–970;
- postal and luggage - 971–998.

Regular suburban and border (regional) - 6001–6998;
- suburban ambulances with reserved seats - 7001–7098;
- suburban and urban express - 7101–7598;
- service (special purpose) - 7601–7628.

The current updated schedule for Russia, Ukraine, Belarus, Kazakhstan, Armenia and Lithuania can be viewed on our service. In each of these countries, the websites of carriers and railway operators usually also have an up-to-date schedule.

It depends on their availability passenger cars. As a rule, there are no such cars on postal and luggage trains, which means that passengers cannot travel.

Tickets and train schedules in Russia and Ukraine indicate the following types of cars:

M - VIP carriage with 1- or 2-seater compartments, equipped with bathrooms and shower. In such carriages only the entire compartment is sold;
L - SV (sleeping car), soft with double compartments, one-story and two-story;
K - compartment with four-seater compartments, one-story and two-story;
KB - compartment with compartment-buffet;
KR - compartment with radio station, one-story and two-story;
P - (PL), non-compartment with sleeping places (reserved seat);
O - non-compartment with seating (shared);
S - (Region), interregional with seating, one-story and two-story;
R - dining car, one-story and two-story;
P - postal;
B - luggage.

The fare consists of the cost of the ticket, the cost of a reserved seat and a commission fee (in some cases).

A reserved seat is a fee for “reserving” a seat on a train. IN commuter trains The cost of a reserved seat is not charged.

Commission fees vary: for re-registration and return; for purchasing tickets a certain period before departure (in certain countries). There may also be fees (or, conversely, discounts) for booking tickets on the Internet, fees from the agency where you bought the ticket (if it is not the Russian Railways ticket office), and some others.

On the Yandex.Timetables service you can view train schedules within a number of CIS countries. On this moment, unfortunately, schedules are different foreign countries we don't provide. Train schedules in Europe can be found on the websites of the railways of the countries you are interested in, for example:
Die Bahn. Transport Germany
SBB. Transport Switzerland
SNCF. Transport France

Transport sites often not only provide information about trains, but also allow you to calculate the route as a whole, using city buses, commuter trains and even taking into account walking. :)

In general, to the administration of the railway that owns the train you are traveling on. If your rights were violated while traveling on a Russian train, you can contact the public reception of JSC Russian Railways.

If you believe that your rights are being violated in the carriage by the conductor, contact the head of the train, and only then contact the administration of the railway where the train is formed.

In Russia and Ukraine, as a rule, tickets with transfers are not sold. Moreover, one ticket office may not sell you tickets for trains whose arrival and departure times are three hours or less apart.

In reality, cases may be different. Trains are rarely late for several hours, so on the Yandex.Timetables service we search for routes with transfers (with minimum time for a transfer 1 hour), warning about the passenger’s personal responsibility for his decision. It should be remembered that there may be more than one station in a city, and the distance between them may be quite large.

In Europe, as a rule, you can buy tickets with a transfer lasting at least 5 minutes.

No, you are not allowed to bring your own bed linen on trains for hygiene reasons.

Yes, you are already insured, and information about this is indicated in one of the lines of the ticket. Additional insurance, which is offered at some cash desks, only increases the amount of insurance payments. Some exceptions are interstate trains, where there is no initial insurance.

The conductor is obliged to fulfill all reasonable requests of the passenger: at least three times a day to provide passengers with tea, coffee, confectionery, and branded trains and “SV” cars of all categories - at the request of passengers at any time of the day; maintain the presence of hot water in the boiler and cooled water in the water cooler; remove bedding after passengers disembark, etc. According to the conductor’s instructions, in exceptional cases, with the consent of passengers, it is allowed to remove bedding no earlier than 30 minutes before passengers arrive at the railway station for disembarkation.

If you disagree with the actions of your carriage conductor, you can contact the train manager.

As a rule, this situation is most often resolved depending on the specific circumstances. Formally, in accordance with the Rules for the Transportation of Passengers, Baggage and Cargo Luggage, passengers' journeys must begin from the station indicated on the travel document (ticket). At the same time, in order to improve the quality of service for passengers on trains formed by the Federal Passenger Directorate, passengers are allowed to board at any station after the departure station indicated on the ticket, subject to the validity of the ticket and payment of the fare along the route.

Tickets are refunded upon presentation of passenger identification documents. When returning tickets in domestic Russian traffic, the passenger receives the following:
- if the ticket is returned up to 8 hours before the train departure - the full fare;
- when returning a ticket from 8 to 2 hours before train departure - 100% of the ticket price and 50% of the cost of a reserved seat;
- when returning a ticket from 2 hours before train departure to 12 hours after departure - 100% of the ticket price.

When returning tickets on interstate routes:
- if the ticket is returned up to 24 hours before the train departure - the full fare;
- when returning a ticket from 24 to 6 hours before train departure - 100% of the ticket price and 50% of the cost of a reserved seat;
- when returning a ticket from 6 hours before train departure to 3 hours after departure - 100% of the ticket price.

Commissions and other fees (except for insurance) paid when purchasing tickets are not refunded to the passenger. There is a fee for ticket return operations.

You can already buy a train ticket in Russia and Ukraine without leaving your home and pay for it by bank card Online. For most trains in Russia, you can select the “Electronic check-in” function and come to boarding only with an identification document (the number of which is indicated on the ticket), as well as a printed document itinerary receipt electronic ticket(with barcode). Such trains are indicated on our service with a special marker.

If electronic registration for the train is not possible, you must obtain it at the station paper ticket by printout of the electronic ticket (or its number) and a document proving your identity.

Ticket sales begin 45 days before the train departure date (for some trains - 60 days). However, it is often impossible to buy tickets for peak destinations (for example, in the summer towards the Black Sea) just a few hours after the start of sales for 45 days.

However, this does not mean that there are no tickets and there will not be any. It happens that it is impossible to buy tickets for such trains a month before departure, but you can easily buy them one day before departure. The reason is the numerous reservations that prevent ordinary passengers from accessing the bulk of the tickets.

The timing of ticket cancellations may vary; often additional carriages are attached to the train, for which ticket sales begin immediately. The only thing we can recommend is to monitor the availability of tickets for your desired destination every day.

The ticket can be reissued for a previously departing train or for another train carriage. Tickets can be reissued only if there are less than 24 hours left before the departure of the train for which the ticket is being reissued. When reissuing tickets, the travel route cannot be changed (with the exception of train departure or arrival stations).

A fee will be charged for re-issuing a ticket. In addition, if the cost of a new ticket exceeds the cost of the old one, the passenger pays the difference in price. If the cost of a new ticket is less than the cost of the old one, then the difference is returned to the passenger, but only if the ticket was purchased in Russia.

Re-issuance of travel documents for another person or for later trains is not possible.

Only tickets from Russia to Russia sold in Russia to carriages of the Russian formation are subject to restoration. A lost ticket can be restored in one of the following places: at the train departure station, at the sales station, at the destination station. An application for ticket reinstatement must be addressed to the station duty officer. The passenger must present the document for which the ticket was issued (or a police certificate if his ticket was stolen along with his passport), indicate the departure date (the main details for finding information about the ticket, except for the last name) and the travel route. The recovery process takes 1–2 hours, so you should contact us in advance. A duplicate ticket issued to a passenger cannot be returned or reissued. Once a duplicate is issued, the original ticket is also non-refundable.

From July 1, 2003, for single trips by Russian citizens between the Kaliningrad region and the rest of the territory Russian Federation a mechanism for registration and issuance of a special Simplified Railway Travel Document (STR) was introduced.

Railway UTD is issued by railway cashiers, who simultaneously send a request to the consular department of the Embassy of the Lithuanian Republic in Moscow. A transit permit is issued while traveling on the train until the passenger crosses the border with the Republic of Lithuania. Before departure, the passenger can receive information about whether he is allowed transit, in railway ticket offices, equipped with the Express system. Registration of UPD Railway is free of charge. All of the above does not apply to citizens who have a visa of the Republic of Lithuania to cross its border.

The main document for crossing the borders of the Republic of Lithuania and issuing a railway document is a foreign passport. Such a trip is impossible with a regular Russian passport. Tickets to Kaliningrad region and back are sold only at the box office, their registration is not carried out via the Internet (but you can check the cost and availability there).

Transportation on trains of all categories of small pets, dogs and birds is allowed in excess of the established carriage allowance hand luggage in all carriages (except for carriages with double compartments (SV) and carriages increased comfort) with a veterinary certificate and payment for transportation.

Small pets, dogs and birds are transported in boxes, baskets, cages, containers, which must be placed in places intended for hand luggage.

When transporting small domestic animals, dogs and birds, their owners or accompanying persons must ensure compliance with the sanitary and hygienic regime in the carriage. It is not permitted to transport wild animals as hand luggage on trains and carriages of all categories.

You can find out more about the rules for transporting animals on long-distance trains on the website of JSC Russian Railways.

Passengers have the right to carry with them free of charge one child under the age of 5 years, if he does not occupy a separate seat, as well as children aged 5 to 10 years, paid in accordance with the fare child ticket. For children over 10 years old purchased travel documents(tickets) as for adults. The child's age is determined on the day the trip begins.

For all children, including those under five years of age, it is necessary to obtain a ticket (in some cases free) from the railway ticket office before the start of the trip.

There are no special services when traveling with an organized group of children on Russian Railways trains (with the exception of special children's trains assigned at the request of regions for organized transportation large groups children to vacation spots).

Important: When traveling on a long-distance train with a child, you must have the original of his birth certificate with you (for children over 14 years old - a passport). Without the original document, a child has the right to be denied boarding the train.

The letter in the train number is an integral part of the number and allows you to distinguish trains with the same numerical number, but the following ones, for example, in different directions. Example: train 102A - direction Moscow-St. Petersburg, train 102M - direction Moscow-Adler, train 102C - Adler-Moscow. It may also be that trains with the same numeric number, but with different letters, go in the same direction. This means that either one or another train is coming, and they differ from each other in some way (for example, in the crews serving them).

Theoretically, in the carriage “with services” for the passenger there should be created maximum comfort: food, bed linen, toiletries, cleaning, possibly air conditioning - all this is included in the ticket price. Nevertheless, it is quite difficult to predict in advance what from this list will ultimately be “included” in the compartment.

If your passport is being exchanged, you can buy a ticket using any other identification document, for example, a foreign passport, military ID, or service ID. If there are no other identification documents, you should take a certificate from the police in the appropriate form stating that the passport is being exchanged. If the ticket has already been purchased using a passport that is to be changed, then you need to take a certificate from the police stating that the passport with the specified number has been surrendered.

No, such information is not provided to anyone except law enforcement agencies.

A technical stop is a stop that is included in the train schedule due to a possible technological need - for example, if it is necessary to skip more fast train or change locomotive. It is not possible to buy a ticket to and from technical stops - in some cases the train may simply pass the technical stop.

In 2006, JSC Russian Railways introduced a division of compartments into “male”, “female” and “mixed” compartments in a number of trains and carriages. Tickets for men's compartments were sold only to men, and for women's compartments only to women. Mixed coupes were intended for married couples, families with children and passengers who did not seek “gender” coupes. However, during the experiment, a number of controversial issues emerged, and the scale of implementation of separate compartments was significantly reduced.

In Russia, on long-distance trains, bicycles are allowed to be carried as part of the established hand luggage allowance in disassembled and packaged form, if their size can be placed in places intended for hand luggage. You should also keep in mind that items that could damage or contaminate the carriage or the belongings of other passengers are not allowed to be carried as hand luggage.

This is a rather serious question that does not have a definitive answer. The currently valid Regulations on the conduct of television, video, film and photography at public railway transport infrastructure facilities owned by JSC Russian Railways, approved by the order of JSC Russian Railways Railways» No. 1513r dated July 18, 2008, does not apply to filming intended for personal use and carried out in passenger service areas at train stations, stations, stopping points, which do not interfere with or create inconvenience or danger for the movement of passengers. A more detailed response from the Russian Prosecutor's Office on this matter can be found here: part 1, part 2, part 3. This way you can take pictures. However, be prepared that not all security officers may be familiar with these instructions and you may be in for an unpleasant conversation. Also, be sure that you are not photographing a secret or closed object (again, stations and trains do not fall into this category).

Many people sometimes face the question of when to buy a train ticket cheaper. IN high season(summer, holidays, school break) for many destinations it often happens that there are no tickets. Some passengers, due to health reasons, can only travel on the bottom bunk, and such seats are sold out first.

How to proceed and what can be done to resolve these issues?

The best solution is to buy RZD (short for “Russian Railways”) tickets as soon as they go on sale.

From December 10, 2017, ticket sales are open for 90 days. For some trains, ticket sales start at 120 , behind 60 , behind 45 or for 30 days before the train departs. Ticket sales open at the same time as at the ticket offices in the region of departure of the train.

on trains No. 1/2 “Red Arrow” Moscow – St. Petersburg,
No. 3/4 “Express” Moscow – St. Petersburg.

From April 1 and only until August 31, 2019 120 days they start selling train tickets:

No. 5/6 “Ocean” Khabarovsk – Vladivostok,
No. 101/102 “Premium” Moscow – Adler,
No. 747/748 “Nevsky Express” Moscow – St. Petersburg and
for all high speed trains“Sapsan” Moscow – St. Petersburg.

Tickets for trains departing across Russian borders have the following start dates for ticket sales:

CIS and Baltic countries, Abkhazia - 45 days. But for some trains tickets are sold 60 days in advance.
Far abroad (train Moscow - Paris, etc.) - 60 days.
Ukraine and Moldova - within 30 days.

You can go to the Russian Railways website, enter the names of the cities “there”, “back” and find out whether ticket sales for the direction you have chosen are already open, read more.

If you already know the date of your trip, I suggest using a calculator and finding out when you should buy tickets for your chosen date.

1 Calculator for calculating the period of 90, 60 or 45 days before train departure

How many days in advance can you buy a train ticket in 2019? From December 10, 2017 tickets can be purchased in 90 days, for a number of trains for 120, 60 or 45 days.

To find out when ticket sales open for the date you need, select it in the calendar below. The program will tell you what date the sale will open (or is already open) on that date.

Today is included in the calculation.

Attention! The period of 90 days in the calculator is set by default (that is, the calculation is done “automatically”). If you need to calculate a period of 120, or 60 or 45 days, then

above in the field of the calculator located under the heading: “How many days before does the sale begin?” you should choose 120, 60 or 45 days,
find the desired month,
click on the appropriate number,
After this, a calculation will appear for the selected number of days: for 120, 60 or 45.

How to use the calculator?

Let's say we need to calculate the date when to buy a ticket for a train leaving on May 9, 2018. On the calendar presented above, you need to select the month May 2018, and then click on the number 9. After clicking on the date, the calculation will automatically appear:
“You chose: 05/09/2018 and payment in 90 days

Sales for the selected date begin: 02/09/2018.”

Pay attention to:

month,
departure date,
choice of calculation for 90 days.

To select a month and year in the calendar window, click on the right or left arrow. The arrow to the right scrolls through the months upward from the month indicated in the window, and the arrow to the left scrolls through the months downward. After the month of December there is a transition to the next year. If you keep clicking, you can get to 2018, 2019, 2020, etc.

Once the month and year have been selected, you need to select a date. To do this, click on the appropriate date in the calendar. This completes the selection of year, month and date.

Once the train departure date is selected, a message automatically appears with the date when for the selected period: 120, or 90, or 60 or 45 days You need to buy a ticket from the date you choose.

2 When to buy tickets 90 days in advance for June, July, August, September 2019?

Russian Railways train departure date	When to buy tickets on the Russian Railways website 90 days in advance
go June 1, 2019	buy tickets March 4, 2019
go June 11, 2019	buy tickets March 14, 2019
go June 16, 2019	buy tickets March 19, 2019
go June 23, 2019	buy tickets March 26, 2019
go June 30, 2019	buy tickets April 02, 2019
go July 07, 2019	buy tickets April 09, 2019
go July 14, 2019	buy tickets April 16, 2019
go July 21, 2019	buy tickets April 23, 2019
go July 28, 2019	buy tickets April 30, 2019
go August 4, 2019	buy tickets May 07, 2019
go August 10, 2019	buy tickets May 13, 2019
go August 18, 2019	buy tickets May 21, 2019
go September 1, 2019	buy tickets June 4, 2019
go September 7, 2019	buy tickets June 10, 2019

Explanations on how you can independently count 60 days before the train’s departure are given

3 Sales opening time. How to buy a ticket on the Russian Railways website on the opening day of sales

Why is it better to buy a ticket from the minute sales open?

It is possible to select seats, including choosing lower seats.
Minimum price for tickets with dynamic pricing.

Opening time for ticket sales at the Russian Railways box office and on the Russian Railways website (official information from the Russian Railways website): http://pass.rzd.ru/static/public/ru?STRUCTURE_ID=5210

Before 8 o'clock in the morning (more precisely, before the start of sales, and in different regions this time may be different, local) you should go to Personal Area“My orders” on the Russian Railways website. In order not to miss the start of sales, you should periodically refresh your browser page. To do this, almost every browser has a “Refresh Page” arrow button. In Fig. 1 “Update” button is surrounded by a green frame.

When ticket sales are opened, all trains will be available for 90 days. In your personal account “My Orders” you should select a train, carriage, seat, more details.

Rice. 1. Car layout and selection of a suitable seat

If you select a seat in the “Car Diagram” (1 in Fig. 1) and click on the “Save” button (2 in Fig. 1), then, unfortunately, this does not guarantee that you will have time to buy these seats. It happens that someone manages to pay for the seats earlier and then the payment does not go through.

The most unpleasant thing is when an error message appears when proceeding to payment or at the time of payment. This means that, alas, you are out of luck and that the bank cannot withdraw money for seats already paid for by someone who was more efficient. Alas, you need to pull yourself together and, from the very beginning, in your personal account, again make a choice and pay for tickets from those that remain by this time.

This situation does not occur often, but can occur at a time of special shortage of tickets (in the summer or before public holidays). And, unfortunately, none of the Internet users are immune from this. As we improve software, I think Russian Railways programmers will find a way to avoid this kind of incident when selling tickets online on the Russian Railways website.

4 How to see 60 or 45 days on the official website of Russian Railways

We go to the official website of Russian Railways (you can WITHOUT registering on the site) using the link:

Rice. 2. Russian Railways website: when does ticket sales begin 45 days in advance and 60 days in advance?

Having opened the Russian Railways website (I repeat, it is NOT needed on the website for this), click on the calendar opposite “There” (2 in Fig. 2). You need to make sure that the date there is today. Otherwise, you need to select the date today on the calendar.

Having selected a number, we will see the dates shaded in yellow and green. In this case, the countdown starts from the date, which is highlighted in bright blue (in Fig. 2 this is July 1). The last date, highlighted in yellow, will be the date when ticket sales begin 45 days in advance. Accordingly, the last green date means that it is on this date that ticket sales begin 60 days in advance.

45 days will be on August 14, 2016. This means that on July 1 at 8 a.m. local time, ticket sales will begin on the official Russian Railways website for trains departing on August 14.
60 days will be on August 29, 2016. In other words, on July 1 at 8 a.m. local time, ticket sales will begin on the Russian Railways website for trains departing on August 29 (if sales for a train open 60 days in advance and not 45 days in advance).

5 How to calculate 60 days manually

The secret of the calculation is that today must be included. To calculate 60 days, there are at least 3 ways:

If none of these methods suits you for some reason or you still have doubts, ask below in the comments, and we’ll figure it out together.

Direct calculation 60 days from the date

First, we manually calculate 60 days, directly starting from a certain date,
and then we will calculate the other way around, that is, 60 days FROM a certain date.

The easiest way is to manually calculate 60 days, having at hand a calendar with large numbers where you can poke your finger (or mouse) if necessary.

Let's calculate 60 days from August 1, 2017, that is, we will calculate: for what date can you buy tickets in 60 days if you buy them on August 1?
So:
1, 2, …, August 31 – 31 days in total,
September 1 – 32nd day,
September 2 – 33rd day,
:::
September 29 – 60th day.
Or in one line: 31 (days in August) + 29 (days in September) = 60 days.

Thus, in 60 days You need to buy train tickets for September 29, 2017 on August 1, 2017. on the official website of Russian Railways at the time when sales open at Russian Railways ticket offices in the region of departure of the train (For example, in Moscow and St. Petersburg this is 8 a.m.).

Reverse calculation 60 days for a date

Let's take the date when the train departs and calculate when to buy tickets 60 days in advance for this date.

Train tickets for September 3, 2017 must be purchased 60 days in advance on July 6, 2017. at 8 a.m. local time on the official website of Russian Railways (when Russian Railways ticket offices open in the region of train departure). The calculation is as follows:
3 (days in September) + 31 (days in August) + 26 (days in July: 31, 30, …, 7, 6) = 60 days

This means that on July 6, 2017, you should go to the Russian Railways website at 8 a.m. local time (or when the ticket office opens in the train departure region) and purchase tickets for September 03, 2017.

How to independently calculate 60 days before the train departs?

We count down 60 days for the train departing January 8, 2017:
1, 2, …, January 8 – eight days,
December has 31 days, so 31+8=39 days,
November 30 – 40th day,
November 29 – 41st day,
:::
November 10 – 60 days for a train departing on January 8.

Or the same calculation of 60 days for a train departing on January 8, 2017 in one line:
8 (days in January) + 31 (days in December) + 21 (days in November: 30, 29, 10) = 60 (days)

So, 60 days in advance, tickets for a train departing January 8, 2017, should be purchased November 10, 2016 on the official website of Russian Railways at the same time as at the ticket office in the region of departure of the train. (In Moscow and St. Petersburg this is 8 o'clock in the morning.)

If the train leaves February 22, 2017, then count back 60 days:
22 (days in February) + 31 (days in January) + 7 (days in December: 31, 30, 29, 28, 27, 26, 25) = 60 days.

Thus, in 60 days tickets for February 22, 2017 should be purchased on December 25, 2016 on the official website of Russian Railways at the same time as the ticket office opens in the region of departure of the train. (For Moscow and St. Petersburg this is 8 a.m.).

Tickets 60 days in advance on February 26, 2017 it is better to buy December 29, 2016 on the official website of Russian Railways from the beginning of sales, when Russian Railways ticket offices open in the region of train departure. This calculation goes like this:
26 (days in February) + 31 (days in January) + 3 (days in December: 31, 30, 29) = 60 days.

Buy in 60 days tickets for March 7 are needed January 7, 2017 on the official website of Russian Railways that year. the moment when ticket offices open in the region of train departure. The calculation is done like this:
7 (days in March) + 28 (days in February) + 25 (days in January: 31, 30, …, 7) = 60 days.

6 How to buy 2 lower seats on the Russian Railways website

As you know, on the Russian Railways website for two people from one personal account you can simultaneously buy only one lower seat, and upper seats - without restrictions. You can’t buy two lower seats from one personal account at once, it won’t work. I DO NOT consider SV cars that only have one or two lower bunks.

The option remains when one ticket for a lower seat is purchased in one personal account “My Orders” on the Russian Railways website in one browser. And another ticket for the lower seat is purchased in another personal account, and always in a different browser.

With this approach, you can purchase 2 lower seats. But you will need:

two personal accounts: each passenger must have his own personal account on the Russian Railways website,
two browsers, for example, Mozilla and Internet Explorer, or two computers (for example, a laptop and a tablet).

You will need to select the train in the first browser (on the first computer). Then go to another browser (on another computer) and select the same train there.

Switch again to the first browser (to the first computer), select a carriage and seat on the train. Go to another browser (on another computer) and there select the same carriage and a suitable seat.

Finally, pay for the ticket in the first browser (on the first computer), go to the second browser (on the second computer) and pay for the ticket there.

7 How to distinguish the official website of Russian Railways from an intermediary website

Intermediary sites sell the same tickets that are sold on the official website of Russian Railways, but with surcharges for service. Moreover, the extra charges can be significant; these extra charges are especially noticeable when returning tickets. If on the official website of Russian Railways a commission of approximately 185 rubles is charged for the return of one ticket, then on the intermediary website the commission for a refund can be several times (!) higher.

To distinguish the official Russian Railways website from an intermediary site, we look up and look at the address bar of our browser. If at the beginning of the address bar there are the symbols: “rzd.ru”, then these very symbols (rzd.ru) are the only and sure sign that you are on the official website of Russian Railways.

Number 1 in Fig. Figure 2 shows that the address bar of the browser contains the symbols “rzd.ru”, therefore, we are on the right track - on the official website of Russian Railways.

If the address bar of the browser does not contain the symbols “rzd.ru” or they are found in combination with other symbols such as “rzd-online.ru”, then this is an intermediary site.
Let's start with a question about which there is no other way to describe it than a cry from the heart.

8 Where do tickets disappear before they start being sold at the Russian Railways ticket office?

Let's remember that ticket sales begin 90 days in advance:

at Russian Railways ticket offices (opening depends on the region of Russia) and
on the official website of Russian Railways (at the moment of local time when Russian Railways ticket offices open in the region of train departure).

It happens that future passengers line up at the Russian Railways ticket office early in the night, stand in line for several hours, are the first to approach the railway ticket office, but there may no longer be any tickets available. Why, where did they go?

1) There are different time zones in Russia, hence the time shift. Russian Railways ticket offices open 45 days in advance at 8 a.m. local time in each region. For example, when in the summer it is 8 o’clock in the morning in Moscow, then in Irkutsk it will be 13 o’clock, and in Samara it will be 9 o’clock.

This is one of the reasons why tickets can be sold out earlier by passengers who, for example, are traveling from afar with transfers. It’s just that on the Russian Railways website and the railway ticket office they start selling tickets earlier.

From December 11, 2016, ticket sales begin simultaneously on the Russian Railways website and at the ticket offices of the region from which the train departs.

2) The main reason why it is difficult to buy tickets is that Russian Railways tickets are now purchased 90 days in advance not at the railway ticket offices, but online on the official Russian Railways website at 8 a.m. local time. And on the website you can do this much faster than the line at the checkout.

It would seem that what could be difficult when traveling by train. You sit down and drive calmly. But, unfortunately, from time to time I notice that many people often do not know their rights and opportunities, and because of this they have inconvenience when traveling. On the other hand, having worked as a conductor for some time, I had the opportunity to look at passengers from the outside, and I understand that people do some things contrary to logic.

If necessary, read about the Russian Railways train, as well as about what you can save on and. And today we’ll talk about little tricks that, unfortunately, not everyone knows about.

11 little tricks when traveling on a Russian Railways train

1. Refund of train ticket

Purchased train tickets can be returned, this is no secret. At the same time, if you change it earlier than 8 hours before the train departs, you will only lose the change fee (until the end of 2017 - 192.7 rubles). The later you return your ticket, the less money you will get back.

But what's interesting is that even if you missed the train, you can still return your tickets. It's possible no later than 12 hours after the train departs. The money you will get back is small, but it’s still better than zero. It may be more profitable for you to reissue a ticket for the next train (of course, you will also lose some money).

Learn more about returning train tickets to. Learn more about how much you lose if you return your train ticket.

2. Free toilet at the station

All stations have toilets. At the entrance, the cost is written there. But if you decide to visit it no more than two hours before the departure of your train, then you must be admitted for free. Show your ticket at the entrance and go through. This can be useful, especially considering the fact that after departure, the toilets in many carriages do not open immediately.

3. For those who like to rush in at the last moment

If you made it to the train in the last minutes before departure, then you don’t have to try to get into your carriage. According to the instructions, if there are no more than 5 minutes left before the train departs, then you must be seated in any carriage on your train. True, this is provided that your ticket is printed on a double-layer orange ASU “Express” form at the ticket office or on a single-layer one at the terminal (by the way, a ticket with electronic registration You can also print it in the terminal).

There could theoretically be problems with paper printouts of e-tickets, but they shouldn’t. The guides are now looking not at them, but at their lists. It rarely happens that they do not have lists. Usually then they plant according to the printout.

Pay special attention to this rule if you board the train at stations where the stop time is 1-2 minutes. More than once I have seen a picture of some plump woman in a hurry, running to her carriage at such a station, not making it in time, and starting to scold the trains, the conductors and everything in the world. Although in fact it was her own fault for not getting into the first carriage she came across. At such a station, I would definitely take care in advance to get a ticket on an orange form, just in case.

In general, it’s better not to be late! Remember that no one will seat you while you are moving, even if the speed of the train is still very low: the conductor may be fined or fired for this.

4. Dry toilets in adjacent carriages.

If you board the train and find that the toilets in your carriage are of the old type and are closed at the stations, do not be upset. Perhaps you will find a dry closet in the next carriage.

In accordance with sanitary standards, Russian Railways already purchases only cars with dry closets. Old carriages appear less and less often, but they still run. Nowadays, you can often find a situation where both old and new cars are coupled together in the same train (the irony is that the price will be the same for them). If you are unlucky enough to get into the old one, and there is an urgent need to visit the toilet while parked, try to bypass a couple of neighboring cars. You may find a composting toilet that will solve your problem.

5. Never use a regular toilet at stations!

If you still have an old-style toilet in your carriage, with a flush to the track, then please do not use it during stops! Really, no need!

This rule was not invented just like that. It happens that the conductor did not have time or forgot to close the toilet in front of the station. In addition, at each station where the stop is 1-2 minutes, you also don’t have to run around to close these doors. For these cases, there is personal responsibility of the passenger!

At the same time, people go to the station and fitters work. They won’t be very pleased if, excuse me, “the contents of the toilet” pour on their heads. The conductor may be fined for this.

Even if it seems to you that the train has stopped in a field, you do not need to use the toilet. Perhaps this is such a station)

If you went to the toilet while still on the move, and the train suddenly arrived somewhere and stopped, then just don’t flush until the train moves on. Seriously, it would be better this way.

6. Drinking water in the carriage

You can collect water for tea in titanium; this, of course, is nothing new. At the same time, if you suddenly see that the temperature is far from 100 degrees, then remember that you may still be able to brew tea. I have experimentally found that a tea bag is brewed at a temperature of 70 degrees. It doesn't work any lower.

On the other hand, if the water temperature is very low (this happens, for example, early in the morning or immediately after departure, if the conductor forgot/did not have time to turn on the titanium), then do not be afraid that the water is not boiled. Titanium is designed in such a way that raw water cannot flow from the tap. If the temperature is low, it means it once boiled and then simply cooled down.

Also opposite the titanium, next to the service department, there is cold water. It is also boiled there and comes from titanium. But the problem is that the pipes through which it goes may be old, and it’s not a fact that it will arrive good quality. Personally, I don't drink this water.

7. How to pour boiling water correctly

When pouring boiling water into a glass, always keep the spoon in the glass and the glass itself in the glass holder. This will reduce the likelihood of the glass breaking due to hot water. This happens rarely, but the possibility exists.

In addition, there is a rule in the instructions for guides, which I think will be useful for all people, - if you need to carry two cup holders, then you should do it with one hand. The second hand should be free. This is in case the train suddenly brakes or turns, so that you can grab the handrail with your free hand and not scald anyone. Yes, and no more than two cup holders at a time.

8. Glass with spoon

If you have your own tea or just want water, you don’t have to buy tea from the guide. The conductor can provide a glass in a cup holder and a spoon for free. The key word is “may”. Previously, I wrote that he was obliged to do this (it was so), but it was clarified in the comments, and I checked - according to the new rules, a glass and spoon are provided if you buy tea. But the important point is that the conductors themselves do not always know about this. I interviewed several people, they were very surprised, because they, like me, were sure that everything was free. So you can ask, but whether they give it or not, it depends on your luck.

In addition, not always, but it happens that there are knives and forks in the carriages. Certainly free, but even less often there are chess. There should also be a first aid kit, although now they don’t put anything sensible in it. And also, if necessary, the train director can call doctors to see a patient while stopping at a large station.

9. Return things to where they came from.

If suddenly, you took a glass with a glass holder (spoon, fork or whatever) from the conductor and went with it to the next carriage to visit friends, then be sure to return the property exactly where you took it. If you think that you can return it in any carriage and it will return where it should be, then you are mistaken. Each conductor is responsible for the property of his own carriage and is accountable for it. Yes, perhaps he will find out from the conductor of the next carriage that he has extra items. But this will not always be revealed. What can we say about the cars located far from each other. And if there is a shortage, the conductor will have to cover the cost from his own pocket. The spoon is inexpensive, but the glass holder is already noticeable. So don't neglect this rule!

10. Complaint book on the train

I have already mentioned that, if necessary, you can ask the conductor for a complaint book. There is a book of reviews and suggestions on every train and it is kept in the staff car by the train manager. If for some reason the conductor refuses to provide you with this book, then you can walk to the headquarters car yourself (by the way, don’t forget to write about this fact too). It is located approximately in the middle of the train (ask any conductor where it is). There, contact the train manager directly. In general, you can ask to call the train chief into your carriage to resolve any conflict situations.

When filing a complaint, indicate the date, route, train and carriage number, the conductor's surname, and describe in detail the essence of the problem. Of course, conflict situations are different, and not all of them are worth being recorded in a complaint book. But nevertheless, you need to be aware of this possibility. Conductors are afraid of complaints, because because of them the conductor can be deprived of a bonus, suspended from work for a while, or even fired. Consequently, having received a complaint once for not providing a free glass with a cup holder, the next time he will be discouraged from breaking the rules.

It often happens that a passenger unreasonably demands certain things. But then the train manager will point this out to you.

In addition, you can write gratitude to the conductor in the guest book. If you liked the service, do not hesitate to ask the conductor to bring a book. They will bring it to you right away, of course)

11. Don’t fold your laundry before checking it out!

Last but important rule: never fold bed linen, before you submit it! Seriously, never, ever fold!

Some people think that if they fold their laundry in a beautiful pile, it will be more pleasant for the conductor, or that it is more convenient, more decent, etc. In fact, on the contrary, it’s more inconvenient and unpleasant!

According to the rules - on platforms You can smoke if the station building is at least 15 meters away.

“The ban on the consumption of tobacco products does not apply to platforms and platforms serving as stopping places for long-distance trains for boarding and disembarking passengers and equipping railway cars, with the exception of places located at a distance of less than fifteen meters from the entrances to the premises railway stations» , - says the commentary of the Ministry of Internal Affairs to the Federal Law of February 23, 2013 N 15-FZ (as amended on December 31, 2014) “On protecting the health of citizens from the effects of environmental tobacco smoke and the consequences of tobacco consumption.” The text of the law can be viewed, about trains - Article 12.

Smoking is not allowed anywhere inside the long-distance train.

In practice, they smoke on the platform. While the train is moving - at inter-car joints (in new trains, for example "Strizhe", this will not work). This is illegal, and the conductor has the right to call the police accompanying the train; you will be fined. More often - they will offer to buy lottery ticket for 100 rubles, which will serve as some guarantee that you will not be noticed with a cigarette. Warning: decide to do this at your own peril and risk, this is a direct violation of the law. We are not responsible for this.

Can you drink beer on the train?

No. And the sale of beer by the conductor is also prohibited. In the dining car - yes. (Link to law)

At the same time, no one can control what you do in your compartment behind closed doors. Lock the door, put away bottles when the conductor, inspectors or customs officers enter, and do not disturb other passengers in the same compartment. Disclaimer: We are not responsible for the consequences if you choose to do so.

The peace of mind of other passengers is most important. If the compartment is purchased by you entirely or you are traveling with friends who are comfortable drinking alcoholic beverages, the compartment is not considered a public place. In a number of comments to Art. 25 of the Constitution of the Russian Federation on the inviolability of the home, a separate compartment is equated to it. In any other case, the compartment is a public place and you cannot drink in it. And if your neighbors are not satisfied with drinking alcohol in your compartment, they have every right to complain about a violation of public order, and then the situation falls under the Code of Administrative Offenses.

If a drunk passenger causes inconvenience to others and behaves aggressively, other passengers have the right, through the conductor, to call the police from the nearest station (sometimes security officers accompany the train itself). The offender will spend the next hours or days at the police station.

Should the conductor lay down the linen?

In compartment cars, SV and soft carriages, the upper shelves are always covered immediately. But if you are traveling not from the initial station, but from an intermediate station, and another passenger occupied the berth in front of you, the conductor may not have time to rearrange the linen during the stop. If he doesn't do it later, remind him.
In carriages of any category, elderly people, disabled people, children, pregnant women and sick passengers can ask the conductor to make bed linen. It's free and included in job responsibilities conductor (he has it in the instructions).
In branded trains (in carriages of all categories), the bedding on the upper bunks is also covered by the conductors before the train arrives for boarding.

In other cases, the guide is not required to make the bed.

When should you drop off your laundry?

You are not required to collect and return laundry. Strictly speaking, this is the responsibility of the conductor (according to his job description):

"On the way passenger train the conductor is obliged... to remove bedding after disembarking passengers; in exceptional cases, with the consent of passengers, it is allowed to remove bedding no earlier than 30 minutes before passengers arrive at the railway station for disembarkation.”

However, in reality, it is not easy for a conductor to collect bed linen from 54 places (in reserved seat carriage) and quickly hand it over to the service department at the arrival station, so the conductors ask passengers to hand over their laundry themselves.

What to do if you have passed your station?

According to the rules, the conductor is obliged to warn you that you are approaching your station no later than 30 minutes before arrival. If you didn’t get off at your station because there was no conductor at all, the door wasn’t opened for you, they didn’t wake you up, etc., start a scandal. Find the conductor or the head of the train. Find out more about what you can do.

If you were warned, but you fell asleep again or for some other reason you missed the station, you will have to get off at the next one and look for ways to return.

What should you do if you are kicked off the train because there is no electronic check-in?

Before you go, look at your e-ticket. If you have passed, to board the train you need a printout of the electronic ticket and the document for which it was purchased. You can print it on a regular printer on A4 sheet, or you can display the electronic ticket on the screen of your mobile device. If there is no ER, you must have a ticket with you on a standard Russian Railways form. You won't be allowed on the train without it.

It’s extremely rare, but there are overlaps. If it turns out that you are already on the train, but you are disembarked due to the lack of ER, you need to do the following:

Look at the schedule for the nearest stop with a normal station (not just an open platform) lasting at least 15 minutes. The schedule hangs on the door of the conductor's compartment, you can also look it up on the Internet.
At this stop, get off and (or at the ticket office if the lines are short). You need to know the electronic ticket number (written on top of it) and have with you the document for which the ticket was purchased. Even though the trip has already begun, the ticketing system allows this.

Why do they check tickets again after the train departs?

According to the rules for transporting passengers, you must present a ticket when boarding the train. The conductor checks it and your documents and lets you into the carriage.

But according to the same rules, at any time before the train departs, you have the right to change your mind and leave. And hand over the ticket to the box office. That is why, when boarding, the control ticket or stub is not torn off from it.

Once the train has started, the trip is considered to have begun. And then the conductor walks through the carriage, collects tickets, and processes them. By the way, the ticket must be returned to you before the end of the trip (usually returned before arriving at your station).

How much do tea and other goods on the train actually cost?

It depends on the brand of the train and the type of tea. It is important to know this: on the door of the conductor’s compartment there is most often a menu with prices indicated. The menu can be visible and with pictures, or it can be an inconspicuous sign in small print hanging near the titanium. Look how much that bottle of water you buy costs. Unfortunately, guides do not always tell you the correct price.

All goods that you buy from the conductor must have a JSC FPK sticker, even tea bags and chips. If there is no sticker, this is a personal bonus for the conductor. If they pour granulated sugar on you, and don’t give you sugar in a branded bag, then too.

Boiling water, dishes (glass, spoon), soap and toilet paper in the toilet, a first aid kit is provided by the conductor free of charge.

Who can put luggage in the locker under the bottom bunk?

The priority right for the use of the lower place for placing hand luggage on long-distance trains is for the passenger traveling on the lower bunk, and the right to use the upper place is for the passenger traveling in the upper bunk.

Rules for the carriage of passengers, luggage, cargo luggage by rail(approved by order of the Ministry of Transport of the Russian Federation dated December 19, 2013 No. 473), article 112.

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